Total 919 job vacancies by Visa

• Foster close partnership and collaboration with key internal groups such as Product, Technology, Sales and Client account teams to deliver growth objectives, meet client and stakeholder needs 
• Communicate and engage with diverse functional stakeholders throughout service delivery
• Embrace and implement new methodologies on an ongoing basis as the business scales within the organization
• Influence decision makers at staff, senior and executive management levels within Client and Visa organizations through a combination of negotiation and consultative output
• Use technical expertise blended with business acumen to solve complex problems
• Act as the primary point of contact, coordinating and communicating the resolution of key client incidents or problems
• Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The Visa team in the Philippines comprises of a highly motivated bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners via strong collaboration, we look to enable and inspire all players in the ecosystem to drive electronification of payments in the two markets. 

What an Office Administrator does at Visa:

As an Office Administrator based in Manila, Philippines, you will act as a liaison between different teams to coordinate and provide on the ground execution across a spectrum of activities.

Receptionist & Office Management:

• Manage phone calls and correspondence courier/delivery (e-mail, letters, packages etc.) including custom clearance.
• Ensure cleanliness and upkeep of office premises and meeting rooms. Supervise and provide guidance to the tea-lady
• Manage meeting rooms booking and arrange for refreshments and other logistics.
• Order pantry supplies and other office administrative functions.
• Deal with the landlord and vendor/supplier regarding Manila office operations
• Ensure all visitors are registered properly at the visitor management system in compliance with policies
• Security passes management for guest and workers related to all kinds of parcel/documents delivery/pick up, parking/access for employee, work permit for worker…
• Daily monitoring of IT system (server, UPS & router) and Surveillance recordings located in the server room are in working conditions and submit report as requested.
• Be and act as the Primary contact in Manila for Global Security and Safety, network and other services maintenance. Provide necessary support to the required maintenance related to Access control system, Surveillance, Server room, Network (International and Local)
• Ensure all the equipment in the office operated and maintained in a good condition. Including connect with the services provider (VNPT, Viettel, Singtel…) and attend the engineers to all the checking/fixing issues.
• Manage travel arrangements (flights, hotel, ground transportation…) and assist Guest/Visa staff with entry visa process (invitation letter….)
• Manage the inventory of IT equipment and necessary report submission
• Manage the client contact list and remind AE to keep it updated on monthly basic. 
• Prepare and submit all kind of internal operational reports are required by regional team.

Accounting and Finance:

• Manage T&E expenses report for Country Manager
• Manage Operating Expense for Admin area in Manila office
• Manage monthly local office’s payment invoices with coding, approvals and work with AP Account Payable for Manila office
• Assist AP Accounts Payable in obtaining and providing the necessary documents for country office’s payment.

Local Sourcing, T&E and Compliance Partner Relations:

• Manage procurement for Operations in Oracle such as Purchase Requisition, Purchase Order…, supplier setup, due diligence process, vendor contracts… for Manila office (Cleaning services, planting, watering, stationery)
• Manage correspondences and other processes for SOEs/CGOs invitation and obtain CM’s signature
• Handle Global Security and Safety for Manila Office (visitor log-book, ID badge, LAN room access, security…)
• Handle Business Continuity Management (BCM) for Manila Office: BCM Planning, BCM Strategy, BCM Staff Awareness, Tests…
• Handle T&E: Corporate card and Purchasing card, Payable Auditors to iExpense Reports (Log book)

Government-Related and PR Duties:

• Assist with correspondence matters (signature/ e-signature…) related to Government
• Assist HO team in arranging logistic for representative of local authorities (i.e. Payment Bureau, Police Department, Ministry of Tourism…) attending overseas study tours, workshops, Visa forums…
• Support with logistics for local authorities and guest who are invited to Visa events (invitation letter, entry visa, travel arrangements, travel expense reimbursement…)
• Prepare and translate letter for Visa’s and local authorities meetings (if required) in coordination with Office Manager

Corporate Events & Merchandise inventory

• Support Office Manager in organizing Visa internal & external events (venue, outsourced agencies, hotel arrangements, attendees list, invitation letters, RSVP, materials, agenda, entertainment…) and related reports.
• Keep stocks as merchandise inventory and office equipment are logged correctly and place orders when necessary.

HR Duties:

• Assist Office Manager in arranging Annual Compliance, T&E, Procurement Training for local office
• Assist Office Manager in taking care of on-boarding and departure processes for Visa employees: laptop, ID badge, phone, name, insurance, annual health check…
• Assist Office Manager in compile country Public Holiday for HR update and other items
• Support HR in team calendar scheduling for required meeting for HR and other functions

Operations Coordinator:

• Handle Withholding tax filing for client banks in Manila
• Manage supplier in Manila (Onboarding….)
• Obtain all necessary approval on biz gifts, flowers...that need to be arranged for clients events in Manila in compliant with Visa policy.

CM Support:

• Support CM with daily calendar, keep Country Manager’s calendar up-to-dated (internal and external meeting appointment)
• Manage travel arrangement for CM and keep it updated in outlook.
• Manage expense report for CM and RO (Purchasing card) is submitted and approved in a timely manner.

Sales Support:

• Provide day-to-day Visa business support and administration – deal execution, Docu-sign and ensure compliance for Sales Team. 
• Provide support and help in the development and execution of sales initiatives settlement as required by team members and clients.

Why this is important to Visa

The person will play a critical role in supporting our country team, ultimately responsible for the smooth operation for Manila office. The individual will also collaborate with internal partners, external and third parties to ensure the successful delivery of certain systems and projects.

Job Description

This role is within the Employee Enablement Solutions Team (EES). EES is part of Corporate IT, a function that builds, operates, and maintains the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa’s business.

EES works with technology and business partners to provide a center of excellence within the organization to drive efficiency, effectiveness, and experience. We are passionate about improving user experience and increasing productivity by improving tools and services.

Job Role:

This role is crucial for presenting evidence of improvement activities through reporting data and analysis to a wide business and IT audience.

Responsibilities:

• Track & report metric performance against SLAs and drive improvements to enhance service levels.
• Understand service delivery and end-user technology.
• Use specialized knowledge in Power BI, Service Now, and other tools to generate reports, dashboards, and scorecards.
• Interpret data to provide knowledge and insight, identifying the reasons behind the numbers.
• Apply critical thinking skills for impact analysis and root cause analysis.
• Create and manage data pipelines as needed, ensuring reliable data flow from multiple sources for further data processing or data visualization.
• Ensure the accuracy, consistency, and integrity of data pipelines.
• Collaborate with teams to integrate systems and data effectively and ensure consistency of data delivery and utilization across the business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The standard working hours for this role currently are from 5:00 pm to 2:00 am, local Manila time. When the work necessitates it, you may be required to work outside of the prescribed work hours.  Visa reserves the right to adjust the  standard working hours in future based on the business requirements

Team Summary

The Digital Implementations team provides content services and implementations support to the overall NA Implementations group for products and services such as DPS Mobile, Visa Campaign Solutions, Visa In-app Provisioning for SDK & API, and other digital initiatives and offerings.

What the Manager for Digital Implementations will do

The Manager will be part of the Digital Implementations team and will be based in Manila, Philippines. The role will have the following responsibilities

• Lead the delivery and execution of project engagements for Visa clients in North America.

• Cultivate relationship with other Visa teams such as Product, Technology and Client Readiness and work effectively with them to bring a holistic solution to our clients’ needs.

• Provide implementation support for SDK and API projects, and/or future businesses that our team will support.

• Partner closely with the Senior Manager to develop and enhance our business processes.

• Manage/balance team schedules to support Implementations.

• Provide coaching and guidance to the team members and support their career growth.

• Prepare and maintain project tracking and team status reports.

• Assume appropriate decision-making authorities to ensure flawless execution of project and team objectives.

Projects you will be a part of:

As part of the team, you are expected to work on implementation support projects such as (but not limited to) SDK enablement for our clients. You will get the opportunity to partner with the Global Implementation teams in understanding the project requirements and work with other internal partners to implement it successfully. You will also have to work closely with Product and Client

Readiness as we continue to expand our businesses.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As a Senior Solutions Manager, you will act as a pathfinder for our largest and most critical customers. Helping establish, implement and customize API Connectivity platforms that process hundreds of billions of transactions globally.

Job duties:

• Working with a diverse team of people from all over the world.

• Working on innovative and cutting-edge customer projects.

• Help innovate tooling and processes to make you and your team more efficient.

• Learning the products and technologies, taking that knowledge and applying it to real world usage.

• Collaborating with other peers, business partners and groups.

• Defining what 'good' looks like in terms of production deployments, what is recommended and why.

• Working with Sales and Product teams to ensure the customers are getting the most out of the solution.

• Leading customer discussions and small scale projects.

Job requirements:

· At least bachelor’s degree in relevant field

· Minimum 10 years of relevant technical working experience

· Shows passion and determination about technology

· Enjoys working with others and collaborating

· Self-awareness and strong communication skills

· Proficient in Linux environments including Cloud and Development tooling

· Experience writing, governing and modernizing API’s

· Experience designing microservices architectures and decoupling monolithic applications

· Prior Enterprise Application transformation and modernization experience

· Experience in Go language highly preferred

· Experience working in Kubernetes and Cloud Native environments, particularly with application deployments and connectivity is highly preferred

· Proven ability to write and present on complex topics to highly technical audiences

Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description
Oversee the management and maintenance of our DDI (DNS, DHCP, and IPAM) infrastructure.
Monitor system performance, troubleshoot issues, and ensure high availability and reliability of DDI services.
Implement DNS changes and updates aligned with business requirements.
Provision new domains, networks, ACLs, templates, subnets, special resource records, and DHCP scopes on internal systems.

Track issues via incident and problem resolution tickets related to DNS, DHCP, and NTP Services.
Collaborate with other senior team members to design and implement DNS strategies.
Ensure DNS security by implementing best practices, identifying vulnerabilities, applying patches, and staying up-to-date with the latest industry trends and threats.
Collaborate with cross-functional teams to provide engineering solutions for network monitoring and alarming.
Develop self-service tools for application and infrastructure clients to gain better visibility of real-time network health and performance.
Document all procedures related to DNS management and operations.
Provide on-call support for critical business escalations.
Offer technical support and training to internal and other team members as necessary.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifocations
8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years' experience in DDI (DNS, DHCP, and IPAM) in an enterprise network, with a solid understanding of DNS and DHCP concepts.
• Working experience in supporting DDI solutions and IPAM systems (VitalQIP ESM/AMS product).
• In-depth knowledge and experience with the latest BIND configuration and policy.
• Working experience in RHEL, Sybase, Rocky Linux, DNS DHCP IPAM professional, VitalQIP IP Management, ESM DR/HA, and Appliance Management.
• Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network (public vs. private IP space), CIDR, and routing protocols.
• Good understanding and ability to optimize platforms and technology used in monitoring networks, including but not limited to SNMP, syslog, and probing.
• Experience implementing engineering solutions for network monitoring and alarming tools, leveraging vendors such as Netcool, IBM SevOne/ITNM, Solarwinds, Netscout, Netbrain, and Thousandeyes.
• Understands monitoring technologies, i.e., Splunk, SNMP, Traps, Syslogs, and others.
• Proficiency in scripting languages, i.e., Perl, Shell scripting on UNIX/Linux OS.
• Excellent problem-solving skills and the ability to troubleshoot complex DNS and monitoring issues.
• Excellent communication skills and the ability to work well in a team.
• Ability to manage multiple projects and tasks simultaneously.

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

I'm interested

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Job Description

CMS Visa Direct Request to Pay is a strategic initiative dedicated to transforming how Visa designs, builds and deploys software products and exposes APIs to external developer community. We are a multi-disciplinary team engaged on multiple fronts.

We are building frameworks and tools that enable Visa’s software developers to build new products in a modular, services approach, expose those services to other developers. Additionally, we build tools that enable service discovery and make it easier to connect to other services.

We are building an enterprise scale API management platform with an ambitious objective to consolidate multiple partner and developer facing assets across Visa into a common platform in order to simplify partner connectivity, decrease integration costs, and accelerate the pace of collaboration and innovation across Visa’s payments ecosystem.

We are developing infrastructure and frameworks dedicated to engineering efficiency – simplifying and automating everything from CI/CD to developer analytics and productivity tools. We are leveraging state of the art, third party and open system tools to develop a highly efficient. Additionally, we are engaged in innovation where we build applications of next generation payment experiences using technologies such as Spring, Reactive Spring frameworks, Kafka, Kubernetes, Docker, Apache Flink, SCDF and many other technologies. If you are a passionate, looking for a well-rounded experience in building complex, large scale platform components or rapidly prototype experimental scenarios or dream of creating an ideal developer productivity suite leveraging creativity and automation, you should come work for Visa. As part of the Visa Platform team, you will get to work on any or all of the above.

Qualifications

Job Title: Sr Software Full Stack Engineer (UI & Backend)

 Responsibilities:

• Design, develop, and maintain the user interface and backend components of our software applications.
• Implement robust and scalable software solutions consistent with the company's business objectives.
• Collaborate with cross-functional teams to gather and understand the functional requirements.
• Write clean, readable, and testable code that is scalable and well-documented.
• Participate in code reviews to maintain code quality and share best practices and experiences with the team.
• Troubleshoot, debug, and upgrade existing software.
• Implement strong security and data protection solutions.
• Work with data structures, algorithms, and system design as part of the problem-solving process.
• Must be comfortable with being hands-on in software development and technical issues.

Desirable:

• Understanding of Kubernetes.
• Understanding of Ngnix framework.
• Knowledge of CI/CD pipelines and tools like Jenkins.
• Experience with scripting languages like Python, Shell, etc.
• Experience with automation tools and frameworks.
• Familiarity with UI/UX design principles.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Overview

The Head of Professional Services, Acceptance Solutions for AP is responsible for positioning Professional Services as a value proposition driver to enable Visa clients to innovate and transform their businesses by leveraging a host of solutions, services, and offerings available for use within the Acceptance Solutions ecosystem. This critical leadership role is vital in assisting Visa clients to meet their business objectives through a range of services (e.g., consulting, migration, management, integration, custom development, etc.) to simplify how clients integrate with our Acceptance Platform and accelerate the consumption of our services.

The leader will build strong relationships with our partners in Sales, Solutioning, Product Management, Technology and Client Services to develop the right Go-To-Market (GTM) strategies for clients, co-create the right set of solutions that enable our clients to differentiate themselves, and ensure deals are structured for both our clients’ and Visa’s successes within the Asia Pacific regions. The leader should have prior experience and proven success developing business with critical financial institutions, processors, ISVs, PSPs, PayFacs, and merchants, growing the revenue within a region, and leveraging a dynamic operating model to advocate for the adoption of the host of solutions provided by the Professional Services team.

This role provides an exciting opportunity to lead a regional team to collaborate with clients and position Professional Services as Acceptance Solutions’ critical lever for success, innovation, and transformational growth, and in turn grow and diversify the business’ revenue.

Role & Responsibilities

§ Transformational Leader to develop and execute effective GTM strategies and branding to promote the utilization of Professional Services to accelerate the change for payments acceptance in AP.

§ Manage Professional Services P&L for AP, including revenue projections, sales pipeline, and expense management.

§ Develop and grow a high-performing team, with unique payment industry knowledge, to support the success of Visa’s strategic clients.

§ Enhance Professional Services engagement model and pricing structure to drive global scale.

§ Collaborate and maintain strong cross-functional alignment with the Product Management, Technology, Architecture, Sales/Account Management, Client Services, and Finance teams to create/drive value for existing/new clients by accelerating and extending Visa Acceptance Solutions.

§ Work with Sales to curate and manage the demand pipeline to ensure that clients are successfully navigating the payment acceptance ecosystem to effectively derive business value. This includes accountability for the development and management of client project pipeline including the client proposals, estimates, statements of work and change requests.

§ Scale the book of business and revenue for Professional Services within AP regions.

§ Prepare and present sales and pricing proposals, and as required, negotiate contractual agreements to expand Professional Services offering.

§ Drive critical strategic discussions, and actions with a range of stakeholders across the organization, including executive management.

§ Function as a critical voice of client needs to inform Visa core product roadmap and investments.

§ Define playbook and deliver industry-leading platform extensions and product enhancements for Visa clients.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Digital Marketing Experience Team at Visa is looking to hire an experienced and self-motivated technologist with a unique balance of technical depth and strong interpersonal skills. Our applications are engineered for security, reliability and scalability, running full stack from infrastructure to applications to devices and hardware. Our engineers are passionate about innovation, coding standards & best practices.  

You will play a key role in understanding the needs of our customers, use your deep understanding of the systems, technology and working with engineering teams to develop solution strategies to help improve overall product and customer experience. You will demonstrate executive level qualities, lead the conversation while being extensively involved hands on to lead cross-functional teams of experts to help design, plan, implement, strategize. The ideal candidate will be flexible and willing to switch tasks based on company s priorities, and should be capable to work across the layers and technologies stack. The position requires hands on experience building complex applications and strong knowledge of web technology stack -RESTful APIs, Java / Spring boot, NoSQL data stores etc. 

Essential Functions

• Work on emerging technologies, building distributed applications

• Partner with Product on implementation strategy.

• Drive development effort End-to-End for on-time delivery of high quality solutions that conform to requirements, conform to the architectural vision, and comply with all applicable standards. 

• Collaborate with senior technical staff and PM to identify, document, plan contingency, track and manage risks and issues until all are resolved

• Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner.

• Ensure  operational excellence - capabilities (usability, availability, resilience, security, etc.) are assessed, planned and built into the platform.

• Identify and implement opportunities in the platform that will drive improvements in performance, scalability, reliability and re-usability.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Important to the role is a client-oriented mindset when selling and developing solutions while having a strong commercial understanding of a payment network business. Your passion for developing new digital payment experiences, creating business opportunities, and a market focused approach will enable you to succeed in this role. Specific work areas will include:

1. Active sales engagement with key partners and client to develop and craft deals to support the growth and active usage of Visa Credentials, and Value-Added Solutions to key clients and digital partners
 

2. Working with partners and clients, while collaborating with various internal stakeholders to grasp business, functional, and technical aspects of digital solutions and combine them with partners’ solutions and capabilities to create market-first or best practices offerings

3. Driving joint solution development efforts in the area of digital solutions and capabilities 

4. Drive implementation through regional and global teams in close collaboration with other key functional areas including marketing, product, consulting & analytics, and client success teams, as applicable

5. Evaluate local fintech and enabler partnerships across multiple segments which can assist in the development of strategic recommendations and business cases to achieve Visa’s strategic goals.

6. Provide guidance and expertise for product and client facing teams and lead discussions with prospective clients.

7. Close monitoring of market trends, emerging technologies, and prospective clients and partners in the digital payments space

8. Lead digital partners and client events as part of Visa’s thought leadership in the digital solutions and payment space

9Support the product team in managing team’s operating expenses for efficiency purposes

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking an experienced Scrum Master to join the Payment Products Development PMO, supporting the Client Services space. Scrum Masters are highly visible leaders, building bridges across Visa to ensure projects are effectively developed, integrated, and deployed with quality and on time delivery into our production systems. Scrum Masters also coach and mentor teams to deliver critical, customer facing, enterprise class software development projects while continuously growing and improving.

Essential Functions

• As a Scrum Master, you will use a coaching leadership style to promote the Agile values, Principles, and best practices for two Scrum teams. 

• You will help your Scrum Teams with decision making, dependency management, and eliminating impediments to meet sprint and quarterly execution goals.

• You will consistently and transparently collaborate with engineering managers to relentlessly improve, address challenges, and create a high-performing Scrum Team. 

• You will facilitate Scrum ceremonies with a relentless improvement mindset to promote Agile maturity within the team or team of teams.

• You will focus your team on delivering secure, quality working software, sprint after sprint, using acceptance criteria and a definition of done.

• You will partner with the Product Owner and Architect to help the team be more predictable in delivery.  You will promote communication between product owner, stakeholders, and development team members to ensure the highest value work is consistently being delivered.

• You will learn the Visa Agile Methodology governance requirements and ensure that the Scrum Teams meet our corporate goals related to Security, Operational Excellence, and Compliance.

• Develop metrics and reports to help the team understand its health and progress and to set goals. 

• Work with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Primary responsibilities

• Possess a strong understanding of data interpretation, and the ability to effectively represent data using appropriate visualization techniques to deliver actionable insights.
• Design, develop, and maintain relational databases for data storage and data mining. Perform data warehouse design and testing, including data design, database architecture, metadata, and repository creation to support dashboard / report development.
• Design and implement processes for data extraction, transformation and loading (ETL) from various sources into a centralized data warehouse/data lake to organize data for efficient data retrieval, and improved data quality.
• Collect, analyze, transform, and interpret raw data from various sources. Design and develop BI solutions, data models and KPI measures.
• Develop and maintain interactive dashboards and reports using BI tools such as Tableau, Power BI, Apache superstore using visual elements like charts, graphs, maps, visual design principles.
• Comply with quality assurance standards and best practices, proficient in various testing methodologies and tools, as well as debugging. Lead bug triage by identifying and documenting bugs in the system, and prioritizing them based on their impact on the business.
• Optimize performance by enhancing data processing speeds, improving query performance, and refining data models to ensure efficient, reliable, and timely data retrieval and analysis for business intelligence applications.
• Automate BI processes wherever possible (i.e. data extraction, transformation, visualizations, testing, deployment). Conduct CI/CD activities by automating the integration, testing, and deployment of BI solutions, enabling faster, more reliable, and frequent updates to data pipelines, reports, and dashboards.
• Ensure the security of data and BI solutions, implement data security measures, complying with all relevant regulations and best practices.
• Manage access controls, set up and maintain the data visualization platform, and ensuring the system's overall health and performance using usage reports.
• Document all processes, methodologies, and instructions related to the BI solutions. Ensure documentation is kept up-to-date and is accessible to relevant stakeholders.
• Responsible for deploying the dashboard as per user requirement and VISA standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslogs, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members.

Responsibilities

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team.
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The BPO team in Japan plays a crucial role within the Visa organization, focusing on Business Planning & Operations. They are responsible for various functions including PMO, Planning, Performance, Sales Excellence, and Events. The team is instrumental in developing and executing internal and external client events, organizing large-scale regional Visa engagements, and aligning event calendars to strategic priorities. Their expertise in project management, client and executive communication, and negotiation is vital for the success of these initiatives.

In the Visa organization, the BPO team's efforts contribute significantly to the strategic pillars and objectives, particularly in the Asia Pacific region. They work closely with other teams to optimize the portfolio and leverage data science for informed decision-making. The BPO team's integration into the organizational structure ensures that Visa's strategic goals are met efficiently and effectively.

What a Strategy Analyst of Japan Business Planning & Operations does at Visa

The Analyst will be a member of Japan’s Business Planning & Operations team, which is responsible for development of internal and external market-specific strategy efforts and to help govern the execution of the strategic priorities. As a strategist, the individual will work with cross-functional areas of the business in conducting analysis to support strategy development aligned to the market, regional, and global priorities. These priorities will primarily be focused on the Japan market.

This role will also support monitoring of competitive developments within the Japan market, and development of timely response to emerging trends and opportunities across Japan. The position is based in Tokyo, Japan.

You will play a key role in shaping the future direction of our business and work hands-on with the leadership team and business functions to connect academic business content to pragmatic, results-oriented output. You will support functional stakeholders in executing analysis and formulating recommendations.

The role is highly visible across the market and will have broad reach into a variety of teams within Japan. The ideal candidate must have the ability to gain deep subject matter depth on a multitude of topics on short notice and be skilled at the synthesis of multiple sources of information (qualitative and quantitative) in order to create real and actionable insights for leadership. He or she must stay in front of innovation trends in the payments industry and be able to develop an independent point of view on topics in the face of uncertainty and imperfect information.

Detailed responsibilities include:

• Support annual strategic planning process and development of long-range revenue growth plan
• Analyze Visa data, market reports and benchmarks to identify performance gaps and improvement opportunities.
• Support the development of long and short strategic plan as well as formulating strategic projects
• Support functional teams by identifying priorities and implementing necessary strategies to achieve financial year target while conducting performance management for key business volume targets
• Manage and troubleshoot reporting via data dashboards, perform root-cause analysis to resolve data discrepancies and ensure data integrity
• Partner with Japan leadership teams to formulate and execute key strategies for the market
• Collaborate with various Visa product, sales, consulting, marketing, gvt engagement teams and others to manage and track the implementation of strategic initiatives

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Purpose:

To help to drive and support the development of a strategic product portfolio across all brands and categories for the Asia Pacific region using valid NPD research and market analysis. To identify underserved consumer segments and brand and market opportunities supporting the company’s overall goals and growth. Work to reduce complexity and volume of sku’s across the region in order to work more efficiently, planning throughout from the lifecycle to execution.

Main Responsibilities:

Product Portfolio

- Identify a number of potential regional products that can be introduced under the Kenwood brand to regain share within the Food Preparation and Cooking segment; responsible throughout the product lifecycle.

- Analyse market opportunities, gain in-depth understanding of consumer needs and identify business potential, product gaps and drive growth.

- Support the Head of Product Marketing with NPD strategy, streamlining and maintaining the product portfolio for the Asia Pacific region across all brands and categories.

- Follow up and resolve any issues of production, importation and quality.

- Manage product samples.

Coordinate the New Product Launches

- With the Head of Product Marketing, build a rolling 3 year roadmap of product launches across the region.

- Work with HQ NPD teams (De’Longhi, Kenwood, Braun and NutriBullet) on new launches, understanding consumer benefits, specifications, timeline and sku selection.

- Prepare the business cases to support regional NPD investments and negotiate with APA purchasing team / suppliers.

- Co-ordinate new product launches across multiple markets; pack application/sku identification/P coding/reworking, specification check, certification process, samples, order process and so on.

- Help to execute the marketing program by clearly defining the key features and USP’s.

- Support the Marketing and Commercial teams to highlight product positioning.

- Execute locally relevant information / launch packs and data sheets.

Manage the Product Phase out

- Work with the Head of Product Marketing on product lifecycles and phasing (assessing poor sales, replacement, production stop, …)

- Inform and coordinate with the commercial and supply chain teams.

Manage benchmark reports

- Visit stores and ecommerce sites to track and report competitor products.

- Create and maintain benchmark reports.

- Share local insights, trends and competitor activity.

- Review any available GfK data analysis.

Key Interface:

Internal:

· Regional Subsidiary Teams; Product Marketing, Supply Chain, Demand & Planning, Commercial, Customer Service.

· HQ Teams; Product Marketing, Supply Chain

· HK / China Teams; Demand & Planning, Product Sourcing.

External:

· South East Asia Distributors

· Retail customers

· Suppliers

Qualification & Experience:

Essential:

· Minimum 5 years of professional product management experience in consumer goods.

· Excellent understanding of products and key benefits.

· Strong knowledge of the markets and of the competitor products.

· Experience working with a variety of different cultures.

Desirable:

· Precise, organized, prioritized, proactive and autonomous in execution.

· Strong team player, great communication and adaptability.

· Understands the complexity and needs of the markets within Asia Pacific region.

The job is located in Singapore.

Travels within the Asia Pacific region to visit the subsidiaries and distributors. Potentially to Europe to visit the NPD HQ’s (Italy, UK, Germany) and Hong Kong and China to visit factories and suppliers.