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Company Summary

  • CSX CSX
  • http://www.csx.com
  • Rail Transportation
  • 1001+ employees
  • Jacksonville, FL, United States of America

Company Overviews

CSX is a company on the move. As the nation’s best run railroad, we’re redefining freight rail with a progressive vision and real results – setting new industry performance standards and building a force of highly skilled professionals who are energized to help us move the economy safely, efficiently and reliably.

Headquartered in Jacksonville, Fla., the CSX transportation network extends about 21,000 route miles, connecting customers to major ports, distribution centers, and every major metropolitan area in the eastern United States. When customers need comprehensive rail solutions, CSX is powered to perform.

Rating Reviews

Rating is calculated based on 25 reviews and is evolving.

Featured Reviews

Railroad Operations Coordinator
3.9
24 August 2026
Supportive Leadership and Strong Team in Freight Transport
Pros: The leadership at CSX in Framingham is very supportive, consistently prioritizing safety and fostering a great team environment. I've gained valuable experience in freight transportation, and the stability of this large corporation is a major benefit.
Cons: Sometimes communication from upper management across the larger corporate structure could be more consistent, especially regarding new initiatives or changes. Workload can get pretty intense during peak shipping seasons, which can impact work-life balance for those dedicated to seeing things through.
Advice to Management: Continue promoting clear communication from corporate to local operations. Exploring additional resources for peak demands would ease workload. Keep up the strong focus on safety and employee development, which are key strengths.
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Transportation Analyst
3.9
14 September 2026
Solid company with room for leadership growth
Pros: CSX provides a very stable job in the essential freight transportation industry. The Jacksonville, FL headquarters is a hub for operations, and there's a sense of pride in the work we do moving goods across the country. I've appreciated the clear career paths for certain roles and the chance to gain deep industry knowledge. The benefits package is generally competitive for the industry.
Cons: Sometimes, strategic decisions or changes from senior leadership can feel disconnected from the day-to-day reality of operations, leading to confusion or extra work. Communication isn't always as clear or timely as it could be. While there are growth opportunities, they can sometimes be competitive and depend heavily on visibility with management.
Advice to Management: Focus on enhancing communication transparency from leadership to all levels. Clearly articulating the 'why' behind strategic shifts would foster greater understanding and alignment across the organization.
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Rail Operations Supervisor
3.7
6 September 2026
Stable Rail Career with Room for Improvement
Pros: CSX offers excellent job security in the transportation sector. The benefits package is competitive, and there's a real sense of camaraderie among colleagues. Opportunities for advancement exist, especially if you're willing to relocate. Indianapolis is a key hub, offering a dynamic work environment.
Cons: Work-life balance can be challenging due to operational demands, with irregular hours being common. Communication from upper management can sometimes be unclear, leading to confusion on new initiatives. While pay is decent, there's always room for improvement, especially for frontline supervisors.
Advice to Management: Focus on clearer communication from leadership and ensure operational schedules better support employee work-life balance. Recognizing and rewarding consistent performance would also be beneficial.
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List of open positions

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Common Questions About CSX

I'm considering a lateral move from a trucking logistics role to a similar position at CSX. What's the day-to-day like for a transportation planner there, and how does it compare to private carriers?
How does CSX foster a sense of inclusion and belonging for its employees in the transportation industry?
How does CSX's leadership communicate strategic decisions to employees in the transportation industry?
After my interview for a conductor position at CSX in Atlanta, how long should I expect to wait for feedback?
What's it like working as an engineer for CSX in Florida?
What's the typical timeline for hearing back after an interview with CSX, especially for roles in Jacksonville, FL?
What's the interview process like for an IT role at CSX, a large transportation company?
What's the working culture like at CSX, a large transportation company in Jacksonville, Florida?
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