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Company Summary

Company Overviews

As an IT leader, your day shouldn’t disappear to dealing with issues - that’s why we're here. We’ve been looking after our customers for over 30 years to keep people like you where you belong: in the loop, in the know, and in the boardroom.

We're an award-winning, ISO 9001 certified UK Managed Service Provider. Our full desktop to datacentre support, strategy offering and reliable, friendly service enables CIOs and IT Directors to get away from issues and back to leadership.

Rating Reviews

Rating is calculated based on 8 reviews and is evolving.

Featured Reviews

Software Developer
4.0
21 August 2026
Great Culture and Learning Opportunities in Basildon Tech
Pros: Arc's company culture is genuinely fantastic, promoting strong teamwork and collaboration. As a Software Developer in Basildon, I've appreciated the continuous skill development opportunities and the supportive environment. It's great for career growth in digital services.
Cons: Sometimes internal communication between departments could be smoother, especially during peak project times. Additionally, a more comprehensive, centralized documentation system for processes would greatly benefit new hires and improve efficiency.
Advice to Management: Continue fostering the open and collaborative culture that truly makes Arc a great place. Investing in better cross-departmental communication and a robust knowledge base would further boost efficiency and team integration.
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2nd Line Engineer
4.0
23 July 2026
Stable IT Role with Supportive Team
Pros: The best part about working at Arc is the supportive team and the strong sense of job security. As a 2nd Line Engineer in the IT services industry, consistent workflow provides peace of mind. The Yateley office environment encourages collaboration, with colleagues always ready to assist. There are good opportunities to learn new technologies, crucial for career progression in tech support. Management is generally approachable, fostering a positive work environment where you feel valued and
Cons: While job security is solid, peak periods can bring intense workloads for the 2nd Line Engineer team, occasionally impacting work-life balance. Communication on broader company initiatives or future career growth paths could be clearer. More defined progression frameworks would help staff see how to advance within this IT services company. Additionally, the approval process for some new tools can sometimes feel a bit slow, delaying efficiency gains.
Advice to Management: Continue to invest in defining clear career progression pathways for roles like the 2nd Line Engineer. Consider streamlining some approval processes and ensure consistent communication regarding company-wide changes to keep everyone informed and engaged. Addressing peak workload challenges with additional resources or better load balancing would also be beneficial for employee well-being.
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Senior Analyst
3.7
21 September 2026
Solid team and interesting work, but management communication could improve.
Pros: I've really appreciated the team dynamics here at Arc. Everyone is generally helpful and dedicated to getting the job done, which makes coming to work a lot easier. The projects themselves are often challenging and engaging, offering good opportunities to apply and develop analytical skills. The hybrid work model is also a big plus for managing personal commitments.
Cons: While the immediate team is great, communication from senior leadership on broader company strategy can sometimes feel unclear or delayed. This can make it hard to align long-term individual goals with where the company is heading. Some processes also feel a bit dated, leading to minor inefficiencies.
Advice to Management: Focus on clearer, more frequent communication from leadership about company direction and strategic decisions to help align teams and individual efforts more effectively.
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Common Questions About Arc

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What is the typical salary range for a Software Engineer at Arc, particularly for those working remotely in the US?
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What is the day-to-day working culture like at Arc for a software engineer in their San Francisco office?
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