Back-up for Manufacturing
6 months ago
Provide IT infrastructure support for customers on client server applications and issues on Premise.Lifecycle Management of all Solution Elements (Upd.....
- Provide IT infrastructure support for customers on client server applications and issues on Premise.
- Lifecycle Management of all Solution Elements (Update Server, Add-ons,….).
- Configure alerting to automatically inform about critical system states and review of log files.
- ITIL based Incident Management in ticketing tool.
- Quality delivery of services committed to the customer as per defined SLA and KPI’s.
- Maintenance support such as: Install, Configuration changes , Patch management (Bug-Fixes, Updates, Security Fixes).
- Collaborate with support teams for network migration, firewall clearance, database support, application server backup and restoration.
- Create concise, professional technical documents.
- Provide 8/5 support (Mon-Fri, 9h-18h VN time) and On Call readiness support during non-business hours.
Official account of Jobstore.
