We’re a team of 14,000+ colleagues and one of the fastest-growing retailers in the UK, Ireland, and France, with over 970 stores and counting.
As a true leader in E-Commerce, we’re proud to be part of the Kingfisher PLC Group, an international home improvement company with 2,000+ stores and 80,000+ colleagues, alongside big names like B&Q, Castorama, and Brico Depot. Joining Screwfix means joining a team that’s growing fast, full of support, opportunities, and fun! Here’s what makes us stand out:
• 70,000+ products available via phone, online, app, or in-store - with orders taken up until 8pm weekdays for next-day delivery. • Click & Collect: pick up your order in as little as one minute. • Screwfix Sprint: delivery to home or site in as little as 20 minutes, exclusively via the Screwfix App. • 7 million weekly visits to Screwfix.com and the Screwfix App. • 11 million active customers every year. • Proud winners of the Digital Excellence Award at the Retail Week Awards 2025 and Retailer of the Year at the UK Green Business Awards 2024. • Committed to sustainability, reducing our environmental impact and offering products built to last - because if a job’s worth doing, it’s worth doing well.
And when you join us, you’ll enjoy:
• A Competitive salary • Up to 33 days’ holiday • An award-winning pension scheme • Life cover • 20% discount with Screwfix and B&Q • Discounted healthcare • Company share save schemes • Loyalty recognition • A flexible core - hours working approach
Plus, we’ll help you build the career you want with excellent in-house training and development.
Ready to be unstoppable? Join our team and experience #LifeAtScrewfix!
Rating Reviews
Rating is calculated based on
78
reviews and is evolving.
Pros: The leadership at my Enniskillen store was genuinely supportive, always there to guide me in my role as a Retail Supervisor. They encouraged skill development in managing store operations, stock, and customer interactions, which is crucial in the trade supplier industry. I felt valued and empowered to take on responsibilities. The team spirit among colleagues was also a major plus; we all pulled together, especially during busy periods, making the work enjoyable and productive.
Cons: While leadership was good, the sheer volume of work, particularly during peak seasons, could be quite demanding. This occasionally impacted work-life balance, as you often needed to be very flexible with your hours. Also, while there are opportunities for progression within the company, the clear path for a Retail Supervisor to advance further sometimes felt a bit ambiguous, requiring proactive pursuit and sometimes waiting for openings.
Advice to Management: Continue the focus on strong, supportive leadership development, as it truly makes a difference in employee morale and performance, especially for roles like Retail Supervisor. Consider clearer communication regarding long-term career progression paths beyond immediate supervisory roles to help
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Pros: The pay and benefits at Screwfix are quite good for a Retail Supervisor role in the retail industry. I've always felt fairly compensated, and the employee discount on home improvement items is a real perk. Teamwork here is excellent; everyone pitches in, especially during busy periods, which makes the day much smoother. There are also decent opportunities for learning new skills within the store operations.
Cons: While the pay is good, career growth pathways sometimes feel a little slow to materialize for a Retail Supervisor, even within a large company like Screwfix. Sometimes communication from upper management about new initiatives could be clearer. The workload during peak times can be intense, especially around bank holidays, which occasionally impacts work-life balance for those in the Ingatestone store.
Advice to Management: Continue investing in clear communication channels for all levels, ensuring new policies and opportunities are well-understood. Exploring more structured mentorship programs for Retail Supervisors could help accelerate career progression. Keep up the focus on competitive pay and benefits, as it
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Pros: The team spirit at my Screwfix London store was fantastic; everyone supports each other, which is crucial in a fast-paced trade retailer setting. I found opportunities for learning and development, enhancing my skills as a Retail Sales Assistant within the company culture.
Cons: During peak hours, the workload for a Retail Sales Assistant can be quite demanding, which sometimes impacts work-life balance on specific days. Communication from central operations to our London store sometimes felt a bit slow, potentially delaying necessary updates for our trade retail customers.
Advice to Management: Continue to prioritize internal communication channels to ensure store teams are always updated promptly. Invest in further training to help manage peak workloads efficiently, benefiting both employees and our valued trade retail clientele. Maintain the excellent team culture.
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How is the workplace respect at Screwfix, especially for warehouse operatives in their distribution centres?
I've found Screwfix fosters a really respectful environment for everyone, including warehouse operatives at their large distribution centres. Team leaders and colleagues generally treat each other with consideration, making it a good place to work.
What's the business outlook like at Screwfix, especially for leadership roles in the retail sector?
As a major player in the UK's DIY and home improvement retail market, Screwfix is experiencing strong growth. Leadership opportunities in their large retail operations are quite promising, driven by consistent expansion.
What's the interview process like for an entry-level retail role at Screwfix?
My interview for a Customer Service Assistant role at Screwfix involved a short phone screening followed by a face-to-face interview at the local store. They focused on my customer service experience and how I'd handle common retail situations.
What is Screwfix's overall company strategy for growth in the UK retail sector?
As a major UK home improvement retailer, Screwfix focuses on a strategy of convenience and accessibility, rapidly expanding its store network and online presence to serve tradespeople and DIYers effectively.
As a retail team member at Screwfix, how much paid time off do I get?
I get 28 days paid holiday per year, which includes bank holidays, pro-rated for part-time roles at Screwfix. It's great for balancing work and life as a retail associate.
How often do staff at Screwfix get annual pay reviews for their warehouse roles?
At Screwfix, annual pay reviews usually happen once a year, typically around your anniversary date, giving warehouse colleagues a chance to discuss their salary.
What's the dress code like at Screwfix for a Trade Counter role?
At Screwfix, the dress code is smart casual, usually a company polo shirt and trousers. As long as you're clean and presentable for customer interactions in retail, they're pretty flexible.
What's the performance feedback like for category managers at Screwfix?
As a category manager at Screwfix, I regularly receive constructive feedback during my 1-2-1s, focusing on sales targets and website conversion rates. It's been instrumental in improving my category's performance within the retail giant.
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