Total 3 job vacancies by International Cancer Specialists Pte. Ltd.

International Cancer Specialists, Singapore's only family-owned Medical Oncology & Haematology practice, is looking for talent who desire to make a remarkable difference in the lives of cancer patients and their loved ones, from Singapore and beyond.

You can expect to play a key role in the development of our people in Singapore and across the region, the development and implementation of HR initiatives and systems, providing counselling on policies and procedures and managing the hiring process in a fast-growing healthcare organization.

In addition, you will be responsible for administrative tasks and contribute to making the company a better place to work, and above all, helping to bring the very best of our team of professionals.

Experience in the healthcare industry is not necessary, but a positive learning attitude with a desire to learn and help others is! We welcome applicants from all walks of life and career stages, and offer comprehensive training and mentoring, in an encouraging environment.

Successful candidates can also expect regular training and development opportunities sponsored by us, as well as career progression in a variety of pathways, as we are a dynamic organization growing in 3 countries in the region.

Key Responsibilities

• Support the development and implementation of HR initiatives and systems
• Provide counselling on policies and procedures
• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Create and implement effective onboarding plans
• Develop and monitor training and development programs
• Assist in performance management processes, including the development and tracking of performance assessment policies
• Support the management of disciplinary and grievance issues
• Maintain employee records according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance and employee buy-in

Key Requirements and Skillset

• Have a love for people: Excellent communication and interpersonal skills
• Proven experience as HR officer, administrator or other HR position
• Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
• Understanding of labor laws and disciplinary procedures
• Outstanding organizational and time-management abilities
• Problem-solving and decision-making aptitude
• Strong ethics and reliability
• HR Credentials would be a plus

International Cancer Specialists, Singapore's only family-owned Medical Oncology & Haematology practice, is looking for talent who desire to make a remarkable difference in the lives of cancer patients and their loved ones, from Singapore and beyond.

You can expect to play a key role in the first-line care of everyone who needs us, whether they may be a cancer patient undergoing treatment for the first time, or someone from overseas who needs an urgent second opinion, your work will impact their lives in a meaningful manner.

In addition, you can expect to manage critical operational matters like the efficient submission of medical claims to relieve the financial burdens of cancer patients, as well as ensuring the smooth operations of our cancer centre, together with our clinical and administrative team.

Experience in the healthcare industry is not necessary, but a positive learning attitude with a desire to learn and help others is! We welcome applicants from all walks of life and career stages, and offer comprehensive training and mentoring, in an encouraging environment.

Successful candidates can also expect regular training and development opportunities sponsored by us, as well as career progression in a variety of pathways, as we are a dynamic organization growing in 3 countries in the region.

1. Clinic Assistant Objectives:

· Manage all general administrative duties and assist in the daily operations of the clinic(s) including patient escort, collection and/or delivery of medical reports, scheduling appointments for patients

· Respond to all email inquiries and incoming calls in a customer-centric manner

· Help with regular stock takes

· Ensure the accuracy and timeliness of each patient bill, check that there is no outstanding payment owed by each patient, prompt submission of claims etc. This includes tracking and collation of amount receivable from patients, hospitals, and insurances etc.

· Manage the daily submission of claims to the relevant claims portal. This includes Third Party Administrator Portal, Insurance Provider Portal, Mediclaim Portal etc.

· Manage end-of-day submission of payment invoices report. To work closely with Finance to ensure that all payments are accounted for. This includes patient refund (if any), rectification of any submission error etc.

· Manage administrative matters such as ordering of weekly lunch, maintaining office supplies, collecting letters from the letter box, providing resource support for organising events, arrangement and coordinating equipment delivery, and maintenance etc.

· Responsible for purchasing (including services) as assigned such as making and collecting of name cards, scheduled carpet cleaning etc.

· Ensure that the clinic(s) are always clean and orderly.

· Other administrative duties as assigned.

2. Requirements:

· Possess a Diploma or equivalent.

· At least 3 years of working experience, preferably in a customer-facing environment

· Have an eye for detail

· Proficient in MS Office or generally comfortable working with computers

· Good and responsible team player

· Able to work alternate 5.5 days work week

Job Description

At International Cancer Specialists (ICS), we’ve experienced a wonderful period of growth despite the recent pandemic. To continue on this trajectory, we’re searching for a highly qualified chief of staff to work closely and directly with our Executive Director & CEO as a trusted advisor & right-hand man/woman.

What's In It For You

- Opportunity to work directly with a proven entrepreneur in the healthcare industry

- Opportunity to learn and develop new skillsets and experience in a growing & evergreen industry

- Opportunity to be a direct part of innovative healthcare endeavors that will make Singapore medicine accessible to all, regardless of the pandemic

Objectives of this Role

From day one, the Chief of Staff will have an immediate impact on:

- Collaborate with key team members to determine & prioritize strategic initiatives;

- Overseeing program & project management;

- Effectively communicate objectives between departments;

- Plan, coordinate and keep contents of meetings focused;

- Determine key performance indicators and how to measure team performance;

- Organize & manage the Chief Executive’s office, including attending meetings & taking effective minutes.

The ideal candidate will have proven experience in a business management/project management role, with a special focus on executive-level advising and interdepartmental collaboration.

Daily and Monthly Responsibilities

- Serve as liaison between staff, executives, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning

- Assist the human resources department with new hires, including documentation and onboarding, and collaborate to address and resolve all employee concerns

- Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning and coordinating annual corporate meetings, and scheduling facilities

- Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects

- Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications

Skills and Qualifications

- Bachelors Degree

- 5+ years in a Business/Project Management/Executive Assistant role

- Excellent communicator in written or verbal form

- Versatile & adaptable to different organizational dynamics

- Experience in planning & leading strategic initiatives

- Insatiable curiosity & desire to learn

- A love for people over processes, with an understanding that success is a by-product of a motivated and engaged workforce