The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Our starting position as a Trainee Broker role is to generate new leads to convert into profitable business and, through excellent relationship building, retaining those customers. This will be achieved by focusing on customer needs and setting yourself high expectations in terms of results.

A Broker should always be looking for ways to win new business, this includes keeping up to date with competitor information and external factors which are likely to impact the movement of cargo e.g. politics.

Senior Support Worker/Team Leader

Start date - ASAP

Location - Hammersmith

Contract - Initially 3 months

Hours per week - 36 hours per week

Rate of pay - £27.96ltd per hour

About the Role

The London Borough of Hammersmith and Fulham are seeking a highly motivated and experienced Team Leader to join their team. The successful candidate will be responsible for providing excellent support to vulnerable adults with a range of disabilities, including physical disability, autism, challenging behaviour, mental health, and dementia.

Main Responsibilities

• Deliver excellent support to vulnerable adults with a range of disabilities
• Work in partnership with schools, colleges, and other service providers to deliver transition groups for residents
• Assist residents in identifying progression opportunities and provide ongoing transition support
• Establish positive relationships with residents and support them to increase their confidence and realise their potential
• Explore services such as independent living establishments and a curriculum for independent living skills

Requirements

• Proven experience within a supervisor position or in a similar role
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organisational and time-management skills
• Experience working with vulnerable adults with disabilities

How to Apply

If you are a highly motivated and experienced Team Leader with a passion for supporting vulnerable adults with disabilities, then we would love to hear from you. Please submit your CV and a cover letter outlining your experience and suitability for the role.

Senior Care Assistant

Hours: 42 hour per week / Days 8am to 8pm

Salary: £13,28 per hour

Location: Ashington, Northumberland, NE63 8HE

A 'Golden Hello' Welcome Bonus is just one of the ways we’ll reward you when you join Barchester in this role.

ABOUT THE ROLE

As a Senior Care Assistant at a care home, you’ll look after the different needs of our client's residents to enable to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you’ll always respect the dignity and preferences of our client's residents as well playing your own part in creating an environment that’s warm, welcoming and vibrant.

ABOUT YOU

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join as a Senior Care Assistant. We’ll also need to see that you have specific knowledge of clinical care for the elderly. We’re looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You’ll have the opportunity to develop your career through ongoing training opportunities, so there’s no limit to how far you can go. Many of our client's Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your motivational and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO4915

The Role:

• You will provide high-level professional support and assistance to the Service Director in all aspects of their role. You will be required to manage a wide range of important and high profile responsibilities on behalf of the Service Director, and to exercise a high degree of judgement and discretion in the manager’s absence.

• You will report directly to the Service Director, and will work alongside them and other senior officers on a daily basis. It is a very busy office and the post-holder must be able to plan and prioritise a varied workload, exercising appropriate judgement and responding promptly and appropriately to all enquiries.

• You will be required to handle information of a confidential nature and must observe the highest standards of professionalism, discretion and confidentiality.

• You will be required to do some travelling to services and events, in support of the Service Director.

1. Main Duties

1.1 Provide a first point of contact for internal and external enquiries, acting as filter for the Service Director and referring enquiries onto appropriate personnel along with background paperwork and checking that enquiries have been promptly responded to.

1.2 Oversee effective management of the Service Director’s diary and itinerary, resolving conflicting priorities and optimising the Service Director’s time. Diary management will include ensuring the Service Director’s attendance at key internal/external meetings.

1.3 Organise meetings and events, including booking of rooms/venues and efficient distribution of agendas and minutes. Prepare and circulate papers for meetings as required.

1.4 Distribute written and electronic mail, in and out of the Service Director’s office; disseminating information to key staff, departments, board members, and stakeholders, whilst flagging up important matters and ensuring they are followed up. This will include writing correspondence and reports on behalf of the Service Director and other senior officers, employing the highest attention to detail.

1.5 Liaise with senior officers and stakeholders in all relevant matters. In particular, close liaison will be required with the Executive Management Team and Departmental Heads. Some matters will be highly sensitive and confidential.

1.6 Assist and support the Service Director in planning and delivering corporate events, projects and activities. This may involve preparing project plans and written reports as well as undertaking web-based research.

1.7 Develop and maintain efficient and effective office systems, data collection, and management processes. This will include keeping accurate and accessible records in both paper and electronic format, and being able to locate key information and files promptly when required.

1.8 Collaborate with the HR Team as required during other team members’ annual leave in the preparation of time sheets.

1.9 Organise the approval of timesheets, overtime and expense claims for senior staff.

1.10 Organise and co-ordinate travel and accommodation requests for the Service Director when required.

1.11 Be the point of contact for the organisation of reception, hospitality, and promotional events for VIP’s and visitors.

1.12 Take a proactive approach to gaining a thorough knowledge and understanding of agency policies, management, governance structures, and decision making processes.

1.13 Minute taking at meetings for the Service Director.
1.14 To support and minute take HR meetings (ie disciplinary hearings, investigation meetings, sickness and absence for Service Director and other Senior Colleagues. (Use of audio tape and Transcribing)
1.15 To cover for other colleagues in the Regional admin team, including processing of timesheets/payroll spreadsheets/Training and Recruitment/Reception.

2. Other Duties

2.1 Accept support, supervision and guidance from senior colleagues.

2.2 Carry out all work in a manner consistent with the aims of the project and the service principles adopted by Creative Support.

2.3 Comply with the following:
• Health and Safety policies and Equal Opportunities Policy
• Safeguarding of Vulnerable Adults, including immediate reporting of safeguarding concerns to the Council, the Registered Manager and the Duty/On Call Manager.
• Confidentiality and data protection
• All Creative Support policies, procedures and guidelines for best practice
• CQC Requirements for offices. (supporting Registered Managers)

2.4 All employees should be aware that due to the nature of work Creative Support undertakes there is a requirement to support service users with daily living skills and individual activities which will include moving and handling.

2.5 Identify own training needs in discussion with line manager and attend training events and courses as required.

2.6 Offer support to other senior colleagues when requested. Any other duties as required.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Please see attached job description for detailed duties. Relevant experience in a health setting with at least two years experience in a relevant setting. Must be a Registered General Nurse or a qualified registered AHP therapist. Able to work alone and as part of a team. Dealing with difficult conversations when required. Assessing patients for further care, working with stakeholders, challenging and reviewing information with stakeholders. Supporting and facilitating system flow. Able to commute across county when required. To be able to work flexibly to accommodate the service. Ability to problem solve.

Patients across all age ranges See, treat, manage, discharge or refer patients. Manage minor injury patients Manage Minor illness patients Use of PGDS/medication Team work with Doctors, ACPs, Trainee ACPs, Urgent Care Practitioners, HCSWs, and Receptionists

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

· To lead the daily operation of the Shropshire Telford and Wrekin ICS System Operation Centre

· To Chair and facilitate the daily system calls for Shropshire Telford and Wrekin ICS ensuring clear actions are identified, recorded and implemented.

· To represent the ICB on NHSE regional daily operational calls.

· To agree and progress actions form the system calls to promote system coordination, delivery of patient care and the management of escalation and risk.

· To facilitate system task and finish groups to identify, resolve and embed improvements in access

· To work with system partners and regional colleagues to respond to demand and capacity changes, proactively monitoring patient flow across the system to deliver a coordinated response which will improve patient outcomes and experience.

· To determine and enact real time decisions and actions for system partners to effect rapid impact to resolve issues of system pressure, escalation and risk.

· To ensure appropriate reporting and data feeds are in place to support this work

· To operate in a highly political and sensitive environment

· Working within the overall ICS strategic objectives, devise, implement and monitor the impact of the SCC. Evaluate, interpret and locally implement best practice.

· Provide overall management to the function.

· Develop and implement qualitative and quantitative measures to determine performance against the organisational strategy. Report progress against key metrics through personal representation at senior management forums and by written reports to appropriate boards and groups of staff.

· Present complex information on all aspects of function practice in a clear, understandable and audience-appropriate manner to senior management and board level groups.

· Ensure that best practice is developed and delivered at organisational and departmental levels. Challenge ways of working and persuade, motivate and influence other senior managers to realign their practice where necessary.

· Ensure a smooth transition through decision making process to the management of contracts.

· Ensure that an appropriate strategy is in line with business objective and are fully cascaded.

· Personally lead, support and contribute to formal negotiations with senior level staff from external stakeholders, providing a high level of negotiating expertise to secure the most advantageous arrangements.



Our goal as an organisation is to lead and support delivery of the four Integrated Care System (ICS) aims across STW.

• Improving outcomes in population health and care

• Tackling inequalities in outcomes, experience, and access

• Enhancing productivity and value for money



• Helping the NHS to support broader social and economic development.




All staff are required to model the values of the organisation detailed below, to support the ICB to successfully deliver these aims.

Ambition

Our commitment to success is shown through supporting and trusting our people to tackle challenging tasks with integrity and creativity.

Compassion

Our shared purpose, supported by our empathetic, inclusive approach where the contributions of all are valued as we work together to reduce inequalities.

Optimism

Where our drive for improvement will be shared with clarity, enthusiasm, and openness.

Focus

Where our efforts are concentrated towards, to improve health and wellbeing with the people of STW.

The post holder will need to build and maintain constructive working relationships with internal and external stakeholders, including but not limited to:
• Internal ICB staff including managers, colleagues, and senior management as appropriate
• National and regional colleagues at NHS England
• ICS partners, including portfolio leads, Local Authorities and Provider and Place Collaboratives
• Non-NHS organisations
• Members of the public and service users as appropriate
• Matrix work across all other teams to address interdependencies and ensure alignment of mutual objectives.
• External consultancy, as required.



Key Duties & Responsibilities



· Working within the overall ICS strategic objectives, devise, implement and monitor the impact of the SCC. Evaluate, interpret and locally implement best practice.

· Provide overall management to the function.

· Develop and implement qualitative and quantitative measures to determine performance against the organisational strategy. Report progress against key metrics through personal representation at senior management forums and by written reports to appropriate boards and groups of staff.

· Present complex information on all aspects of function practice in a clear, understandable and audience-appropriate manner to senior management and board level groups.

· Ensure that best practice is developed and delivered at organisational and departmental levels. Challenge ways of working and persuade, motivate and influence other senior managers to realign their practice where necessary.

· Ensure a smooth transition through decision making process to the management of contracts.

· Ensure that an appropriate strategy is in line with business objective and are fully cascaded.

· Personally lead, support and contribute to formal negotiations with senior level staff from external stakeholders, providing a high level of negotiating expertise to secure the most advantageous arrangements.

· Advise on innovative opportunities and support all departments in their strategies and programmes to maximise service benefits;

· Oversee the tracking of progress against plans and transition milestones, ensuring appropriate processes are in place to flag issues, risks and concerns with the relevant stakeholders;

· Work closely with the Heads of other Departments or Directorates and clinicians to ensure that units understand and adhere to rules and standards, intervening as appropriate.

· Ensure the securing of value for money, giving due consideration to all relevant factors including risk, quality and other factors.

· Devise, manage and update policies and procedures, ensuring the adoption of best practice methodology, rules, standards and thresholds. Disseminating these methodologies etc. to staff within the department and throughout the organisation.

· Monitor the operational delivery of the SCC against National and Regional NHSE requirements, clearly identifying links to national, regional and local priorities and policy objectives.

· Contribute to the development and implementation of general policy and service development.

· Develop and implements strategies for improving performance.

· Drive and lead development and improvement of processes.

· Ensure stakeholder representation is engaged throughout the cycle.

· Drive process efficiency in the continuous development of the end-to-end cycle and its associated performance metrics.

· Responsible for linking people, resource and strategy to organisational strategy.

· Reporting into the UEC Governance structure via the UEC Delivery Board.

· To identify and assess opportunities for new services and threats to existing services and market developments as a result to learning gained via the SCC.

· Develop plans and seize opportunities, mitigate threats and deliver NHS’s strategic objectives.

· Contribute to the review and development of existing information management systems and contribute to the development of an integrated approach to project management.

· The post holder will need to maintain a good knowledge of emerging policies from government departments for example, change management, transformation, and UEC. This will assist in the thinking and definition of the strategy discussions for the ICB and its stakeholders.

· Responsible for devising, developing and implementing appropriate information sharing systems to: facilitate effective working practices for the end to end processes and ensure accurate analysis of management information;

· Lead the creation and implementation of information systems for collecting, evaluating and interpreting large volumes of intricate data on expenditure to inform the short, medium and long term strategies;

Operational Responsibility
• Responsible for strategic and operational management for a major area of activity, for example, an operational or geographical division or specialist management unit
• Responsible for compiling business plan, developing strategy for area of activity, ensuring implementation and that performance targets, strategic objectives are met; contributes to corporate policies and strategy.
• Responsible for staff and budgetary management.



Financial and Physical Resources Responsibility
• Budget holder; budget setting for several services
• Holds budgets for a major area of activity; monitors budgets, responsible for overall budget setting for major area of activity



Human Resources Responsibility

· Line manager for single function, department / several departments

Information ManagementResponsibility
• Record personally generated information
• Occasionally/regularly use software to develop reports; responsible for 1 or more information systems
• Updates information system/ uses software to develop performance management reports; responsible for performance management or similar system



Planning and Organisation Responsibility


• Formulate long term strategic plans, involving uncertainly, impact on organisation



Policy and Service Development Responsibility


• Responsible for policy implementation and development for a directorate or equivalent
• Leads the development of policies and procedures for a major area of activity, ensures compliance with the corporate policies



Research and Development Responsibility



· Undertakes surveys as necessary to own work



Freedom to Act



· Works within general policies, need to establish interpretation/required to interpret overall health service policy and strategy



Analytical and Judgemental Responsibility


• Highly complex facts or situations requiring analysis, interpretation, comparison of a range of options.
• Analyses performance of area of activity in relation to performance targets, strategic objectives; develop strategies, business plans, advice in areas where expert opinion differs



Communication Responsibility


• Provide and receive highly complex, sensitive or contentious information; barriers to understanding; present complex, sensitive or contentious information to large groups/ communicate in hostile, antagonistic atmosphere
• Communicates with internal staff and external agencies to ensure compliance with performance targets, strategic objectives. Involves negotiation and diplomacy; undertakes presentations to staff groups and the public/ conveys highly contentious information in atmosphere of proposed major change


This advert closes on Sunday 19 May 2024

We are looking to for 2x Senior Urgent Care Practitioners to work with our wonderful Skegness Urgent Treatment Centre team, delivering face-to-face consultations.

We are looking to recruit dynamic individuals with minor illness and minor injury skills (or equivalent experience) who will complement our amazing team.



Main duties will be to deliver a 24-hour, 7-day week service to the Skegness community. The minor injury service will include seeing, treating, and management of simple fractures and wound closure.

See, treat, manage, discharge, and or refer patients of all age ranges to other LCHS services or partner services across Lincolnshire

On occasion, you may be required to support other services in the Integrated Urgent and Emergency Care division.













Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagementin the 2021 NHS National Staff Survey.

At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out morehttps://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev

Patients across all age ranges

See, treat, manage, discharge or refer patients.

Manage minor injury patients

Manage Minor illness patients

Use of PGDS/medication

Team work with Doctors, ACPs, Trainee ACPs, Urgent Care Practitioners, HCSWs, and Receptionists


This advert closes on Monday 27 May 2024

Senior Support Worker Wormelow Pay rate starts at: £12. 57ph

Typical Shifts are: 7:30 - 14:30 14:30 - 21-30

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Wormelow. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, complex , and challenging behaviours. We will also require you to have a full UK Driving License in order to drive our company vehicles to take the PWS out on activities.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

McGinley Support Services require a Senior Quantity Serveyor for a site in Euston, London.

The Senior Quantity Surveyor is required to provide commercial support to the project team, maintaining commercial information ensuring compliance with contractual requirements and ensuring the company's 'Three Pillar' objectives are achieved. They will liaise with customer representatives and other third parties on commercial issues including agreement of variations, claims and any additional payments.

Desirable:

* CSCS Card

* Member of RICS or other relevant professional body, or working towards

Experience Required:

* NEC3 contract experience essential.

* Civil engineering or Utilities experience essential

If intrested please click 'Apply' below

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.