Pros: The best part is definitely the work flexibility. As an NBS Sales Supervisor, I often need to be out meeting clients across Ho Chi Minh City, and KONE's management trusts us to manage our schedules, which is great for work-life balance. There's a strong emphasis on teamwork within the sales department, and colleagues are usually supportive. You get good exposure to the latest elevator and escalator solutions in the building and construction industry, offering great learning opportunities and
Cons: While work flexibility is good, during peak periods or when chasing large tenders, the workload can become quite demanding, sometimes making it tough to maintain an ideal work-life balance for a sales professional. Additionally, some internal approval processes for complex deals or large projects can feel a bit drawn out. This occasionally delays client responses in a competitive market, which could be streamlined for better operational efficiency.
Advice to Management: I'd suggest continuing to champion and perhaps formalize the flexible work arrangements, as they're a huge asset for sales roles and employee retention in a fast-paced city like Ho Chi Minh. Further, looking into optimizing and potentially speeding up some of the internal approval workflows for
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Pros: KONE offers excellent work flexibility, which has been incredibly helpful for me as an LD Business Partner to manage my schedule effectively and balance personal commitments. The team environment here in Bangkok is very supportive and collaborative; I've learned a lot from my experienced colleagues in this multinational company. There’s a strong emphasis on continuous learning and development, which is fantastic for career growth in the elevator and escalator industry. Management generally
Cons: While work flexibility is a major pro, the approval processes for new training initiatives can sometimes feel a bit drawn out, especially when coordinating across different regional teams. This can occasionally impact project timelines. Also, during peak business periods, the workload can become quite demanding, which, despite the flexibility, can sometimes make maintaining work-life balance a bit challenging.
Advice to Management: I'd recommend looking into streamlining some of the internal approval processes for L&D projects to enhance efficiency and reduce potential delays. Improving cross-departmental communication could also help teams better anticipate and manage peak workloads. Continuing to invest in employee
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Pros: KONE provides good job security, which is a big plus. As a global leader in the elevator and escalator industry, the company invests in training, helping me stay current with technology. The team I work with is supportive and experienced, making daily operations smoother. There are opportunities to work on various projects, which keeps the role interesting. The company culture generally encourages collaboration.
Cons: The pay and benefits package could be more competitive, especially considering the demands of field service work. Sometimes, the workload can be intense, leading to challenges in maintaining a consistent work-life balance, although flexibility is often provided when possible. Communication from upper management about broader company changes could sometimes be clearer.
Advice to Management: Consider enhancing the compensation and benefits to better reflect the critical role field engineers play. Clearer communication on strategic decisions would also be beneficial for employee alignment.
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Does KONE provide home office equipment for their remote roles in the elevator and escalator industry?
Yes, when I joined KONE, a global company of over 60,000 employees, they provided a stipend to help me set up my home office for my engineering role, ensuring I had the necessary equipment to work effectively from home.
What is the typical commission structure for sales roles at KONE, a large global elevator company?
As a sales professional at KONE, I've found the commission structure to be competitive, with clear targets tied to new equipment sales and service agreements. It's a performance-driven model that rewards exceeding quotas effectively.
What is the typical commission structure like for field service technicians at KONE in the US?
As a field service technician at KONE, my commission is tied to service contract renewals and upsells, with bonus targets based on customer satisfaction and equipment uptime, which is pretty standard for the elevator industry.
What kind of background checks does KONE perform for new hires in the elevator industry?
During my hiring process for a technician role at KONE, I underwent a standard background check that included employment verification and a criminal record check, which is typical for a large, global company like KONE.
How is the communication style at KONE, especially for those in operations roles?
In my experience at KONE, communication is quite direct and transparent, especially within the operations teams. There's a focus on clear, concise updates to ensure everyone in our global elevator and escalator company stays aligned.
What's the typical workload like for an elevator technician at KONE in the UK?
The workload can be demanding, especially during busy periods, but it's manageable. We often work in teams, supporting each other to meet deadlines across various sites for this global leader in the elevator and escalator industry.
What's it like working as an elevator technician for KONE in the Chicago area?
My experience as an elevator technician with KONE in Chicago has been great, with a strong focus on safety and collaboration within the global company.
What's it like working as a field technician for KONE in the elevator industry?
As a field technician at KONE, I've found the work in the elevator industry to be rewarding. The company's focus on innovation and safety makes it a great place to build a career in maintenance and repair.
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