Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.
Rating Reviews
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Pros: I've genuinely enjoyed my time as an Engineer Maintenance with Highgate. The work flexibility is a real plus, allowing us to manage our schedules to cover the needs of the hotel while still having a decent work-life balance. There's a strong sense of teamwork among the maintenance crew, and everyone is ready to jump in and help when needed. It's a hands-on role in the hospitality industry, and I've gained a lot of practical experience across various systems like HVAC, plumbing, and electrical.
Cons: While the work flexibility is great, sometimes during peak seasons or when we're short-staffed, the workload can get pretty intense, requiring extra effort and longer hours. Communication between departments could be smoother at times, especially regarding guest requests that impact our maintenance schedule. Also, getting approvals for larger equipment purchases or upgrades can sometimes feel like a slow process, which can delay important fixes or improvements for the property.
Advice to Management: Continue to empower the maintenance team and consider streamlining the procurement process for essential tools and upgrades to enhance efficiency. Better inter-departmental communication, especially during busy periods, would also be beneficial.
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Pros: I appreciate the stability and the learning opportunities within the hospitality sector at Highgate. The team members are dedicated, and it feels like a solid company to build a career in hotel operations. There's a genuine sense of teamwork on the ground, making daily tasks manageable and often enjoyable.
Cons: While job security is good, internal communication could be a bit more proactive. Sometimes, information doesn't flow effectively between different departments, leading to minor delays or confusion. Improving this would really enhance the operational flow.
Advice to Management: Consider implementing more centralized communication platforms or regular cross-departmental syncs to ensure seamless information flow and operational efficiency.
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Pros: I've found the team environment at Highgate to be genuinely collaborative and supportive. It's a great place to learn the ropes of property and hotel management. The Dallas office has a good energy, and I’ve had chances to work on interesting projects that expand my skillset. The company culture encourages a proactive approach, which I find motivating.
Cons: While the day-to-day is engaging, there are instances where project management and internal communication could be more efficient. Sometimes, resource allocation feels a bit stretched, leading to occasional pressure during peak times. Improving clarity on certain operational workflows would make a big difference for the team.
Advice to Management: Consider refining inter-departmental communication channels and resource planning to better support operational teams during high-demand periods. This would enhance efficiency and employee experience.
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What's the typical dress code for everyday roles at Highgate?
At Highgate, most everyday roles like admin support and customer service have a business casual dress code. It's quite relaxed, so you'll see a range of smart trousers or skirts with blouses or smart shirts.
As a software engineer in London, am I eligible for remote work at Highgate?
Yes, Highgate offers remote work options for many roles, including software engineering positions, allowing flexibility for employees across different locations.
What's it like working in category management for Highgate's retail division in London?
As part of Highgate's retail category management team in London, I find it really rewarding to support data-driven decisions that impact a large portfolio. The work with the intent team is collaborative, and we get to influence strategy for diverse product categories.
What's the typical salary range for a Software Engineer at Highgate?
For software engineering roles at Highgate, I've seen salaries generally fall between $110k and $150k, depending on experience and the specific team within the company. This pay transparency is helpful when evaluating opportunities in the tech industry.
What career growth opportunities exist for junior developers at Highgate, a large hospitality company in London?
As a junior developer at Highgate, I've seen clear paths to senior roles, with the company investing in our training and development within their tech teams across their many London properties.
What's it like to lead category management at Highgate, especially when communicating strategy?
Leading category management at Highgate involves clear, consistent communication to align diverse teams. It's about driving strategic vision for our retail properties, ensuring everyone understands their role in our success.
What's the typical workload like for a software engineer at Highgate?
For software engineers in their London office, the workload at Highgate feels manageable, with most people leaving around 6 pm. We often hit deadlines, but the team culture ensures we support each other to get there.
How does Highgate handle feedback from its executive team regarding strategic initiatives?
At Highgate, a large hospitality company, our CEO actively seeks and incorporates feedback on strategic plans, fostering an environment where even critical input from senior leadership is valued and used to refine our direction.
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