Banner image for Smartly

Overall employee rating

3.7
Based on 17 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 4 reviews rated 4 out of 5 stars. 13 reviews rated 3 out of 5 stars. 0 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
5
4
3
2
1
Detail Ratings
Work life balance
4.0
Career Growth
4.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
4.0
Company Culture
4.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Customer Support Specialist
3.6
29 September 2026
Good entry into EdTech, but pay could be more competitive.
Pros: I really appreciate the collaborative team environment here at Smartly. Everyone is willing to help out, and it feels like a genuine community. The company offers a lot of flexibility with hybrid work, which is great for maintaining a good work-life balance. They also provide access to internal training resources, which has helped me develop new skills relevant to the online education industry.
Cons: The main drawback is the compensation; while benefits are okay, the base salary for roles like mine feels a bit below market rate for Mexico City. Career progression can also feel slow sometimes, with limited clear paths for advancement beyond the initial role without extra effort to seek opportunities. It's something to be aware of if rapid promotion is a priority.
Advice to Management: Consider a review of entry-level compensation to better align with market standards in Mexico City. Also, clearer internal communication regarding advancement opportunities would be beneficial.
Show more
Marketing Specialist
3.6
28 September 2026
Solid learning environment, but top-level leadership communication is inconsistent.
Pros: I really appreciated the opportunities to learn new marketing technologies and strategies. My direct manager was very supportive and provided great feedback. The hybrid setup in the New York office made juggling personal life and work pretty manageable, and the colleagues were generally friendly and collaborative. It's a place where you can build foundational skills.
Cons: The biggest drawback was the lack of clear, consistent communication from senior leadership about company direction, especially regarding strategic pivots. This sometimes led to confusion or feeling disconnected from the larger mission. Performance expectations could also be clearer across different departments.
Advice to Management: Focus on improving transparency and consistency in communication from senior leadership down. More regular all-hands updates with Q&A could really help align everyone and boost morale.
Show more
Data Analyst
3.7
26 September 2026
Engaging work in EdTech with opportunities for skill development, but leadership communication could improve.
Pros: Smartly really shines in its collaborative team environment and the genuine opportunities for professional growth. As a Data Analyst, I was exposed to diverse projects that helped me build new skills. The company culture encourages continuous learning, and I appreciated the supportive atmosphere from my immediate colleagues. The hybrid work setup in the New York office also offered a decent level of flexibility.
Cons: While the day-to-day work was rewarding, there were times when communication from senior leadership felt a bit unclear or infrequent. This sometimes led to confusion about broader company strategy or priorities. Additionally, the pay and benefits package, while competitive, didn't feel exceptional compared to some other tech companies in the city.
Advice to Management: Consider more regular, transparent updates from leadership regarding company direction and key decisions to ensure everyone feels aligned and informed.
Show more

Latest jobs from Smartly

More jobs
Curriculum Developer
4.0
25 September 2026
Meaningful work in EdTech with some process kinks
Pros: The mission of Smartly to democratize education really resonates. I appreciate the autonomy in my role as a Curriculum Developer and the opportunity to innovate in the EdTech space. The team is passionate, and the flexible hybrid work arrangement is fantastic for maintaining a good work-life balance. The company fosters a culture of learning and continuous improvement, which is great for professional development.
Cons: While collaboration is high, sometimes cross-team communication can feel a bit disjointed, especially regarding project timelines and updates. This is more of a process issue that could be streamlined. The pace can be quite fast, which is exciting but also means things can feel a bit chaotic at times. Pay and benefits are decent but not exceptional compared to some other tech companies in the Helsinki area.
Advice to Management: Consider refining cross-departmental communication protocols and project management tools to enhance efficiency and clarity, especially for remote or hybrid team members.
Show more
Software Engineer
3.7
19 September 2026
Good Learning Environment, Needs Better Process Clarity
Pros: The team environment at Smartly is fantastic. I learned a lot about building scalable web applications and working in an agile development cycle. There's a real sense of purpose in the edtech industry, and colleagues are always willing to help. The flexibility to work remotely part-time was also a significant plus.
Cons: While growth is encouraged, project management and cross-departmental communication could be more structured. Sometimes priorities felt a bit unclear, leading to rework. The compensation package, while fair, is average for the Helsinki tech market, and could be more competitive to attract top talent.
Advice to Management: Invest in clearer communication channels and standardized project management tools to ensure team alignment and efficient execution of goals. More proactive leadership updates would be beneficial.
Show more
Software Engineer
3.7
18 September 2026
Engaging Tech Role with Demanding Pace
Pros: The team I worked with at Smartly was incredibly talented and collaborative. We were working on cutting-edge educational technology, which was genuinely exciting. There's a strong sense of mission and a real drive to make an impact in the edtech space. The hybrid work model offered good flexibility for daily tasks and personal life.
Cons: The pace can be very demanding, leading to occasional long hours, especially during critical project phases. Communication, while generally good, could sometimes be a bottleneck with rapidly shifting priorities. While benefits are decent, salary reviews felt a bit infrequent compared to industry standards in Helsinki.
Advice to Management: Consider more structured processes for priority setting and communication to manage the intense pace without burnout. Investing in clear career pathing would also be beneficial for long-term employee retention.
Show more
Customer Success Manager
3.7
17 September 2026
Good team vibe, but career path needs more clarity
Pros: The team culture at Smartly is genuinely fantastic. Everyone is approachable and willing to help out, which made onboarding and daily tasks much smoother. The company's mission in EdTech is also really motivating. I appreciated the flexibility in working hours, making it easy to manage personal commitments.
Cons: While there are chances to learn, the structured career growth path could be more defined. Sometimes it felt like advancement was more about being in the right place at the right time than a clear, merit-based progression. The pay, while competitive for the Helsinki market, didn't see significant bumps without a formal promotion.
Advice to Management: Consider formalizing career progression frameworks and offering more transparent paths for skill development and advancement within the EdTech roles.
Show more
Software Engineer
3.7
14 September 2026
Solid EdTech Role with Room for Improvement
Pros: Smartly offers a vibrant atmosphere for a Software Engineer. The team is collaborative, and there's a genuine effort to improve the online learning experience. Management is usually accessible, and the flexible work arrangement helps balance professional and personal life. It's a good platform to gain experience in the EdTech industry, especially with remote options available.
Cons: While pay and benefits are decent for the Bengaluru market, they could be more competitive, especially when compared to other tech companies. Career growth can feel a bit unstructured at times, requiring proactive effort from individuals to carve out advancement paths. The pace can be demanding, leading to occasional work-life balance challenges during peak project phases.
Advice to Management: Consider benchmarking compensation more aggressively against market rates and clearly defining career progression frameworks to better support employee development and retention.
Show more
Software Engineer
3.6
10 September 2026
Good startup experience, potential for growth
Pros: The team is fantastic, very collaborative and supportive. I learned a lot about modern web development practices and got exposure to backend and frontend systems. The flexibility in working hours and the option for remote work a few days a week really helped with work-life balance. Being in the competitive edtech space means you're always working on interesting problems.
Cons: While there's room to grow, career progression can sometimes feel a bit unstructured. Sometimes, priorities shift quickly, which can make planning challenging for individual contributors. The compensation package, while decent, could be more competitive compared to larger tech firms in the city.
Advice to Management: Consider creating more structured career paths and clarifying long-term roadmaps to help employees see their growth trajectory more clearly.
Show more
Software Engineer
4.0
7 September 2026
Solid tech role with great flexibility
Pros: The best part is the genuine work flexibility and trust placed in employees. Working remotely in Berlin has been seamless, and the company culture is generally supportive and collaborative. I've appreciated the opportunities to work on interesting projects within the ed-tech sector and the clear communication channels with my team. The company culture encourages a good work-life balance.
Cons: Sometimes, project management can feel a bit ad-hoc, leading to minor inefficiencies. There's also a slight feeling that certain internal processes could be more streamlined to prevent occasional bottlenecks, especially as the company scales. This can impact the pace of development sometimes.
Advice to Management: Continue fostering the flexible culture and invest more in standardizing development and project management processes to enhance efficiency as the company grows.
Show more

See More Companies

Are you sure?

Once you confirm, please note that this action cannot be undone.