From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love.
With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth.
If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place.
We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail.
We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best.
Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us.
Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.
Rating Reviews
Rating is calculated based on
48
reviews and is evolving.
Pros: The leadership here, especially my direct manager, has been incredibly supportive and invested in my development as a Social Media & Content Apprentice. They've given me real responsibility from day one, which is huge for an apprentice, allowing me to contribute to actual campaigns for this UK fashion retailer. The team environment in Liverpool is also very collaborative, always willing to share knowledge and help each other out. I feel like I'm getting a really solid foundation in digital
Cons: Sometimes, during peak promotional periods or seasonal launches, the workload for the digital marketing team can get quite heavy, which means juggling multiple projects simultaneously. While I understand this is part of the retail industry, it can be a bit challenging for a Social Media & Content Apprentice to keep up with approvals and deadlines. Clearer communication about the long-term career progression paths post-apprenticeship could also be improved for people like me.
Advice to Management: Keep investing in the development of apprentices like me. The mentorship and hands-on opportunities are invaluable. Perhaps exploring more formal pathways for post-apprenticeship employment or continued education would greatly benefit future apprentices, ensuring talent retention within this major
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Pros: Working as a Retail Associate at Matalan is generally good. The team is very supportive, making it a friendly place. I especially appreciate the work flexibility with shifts, which helps my work-life balance significantly. I've developed good customer service skills here in the retail sector.
Cons: The pay could be more competitive, it's not the highest out there. Career progression sometimes feels a bit slow. Expect busy periods, but the team handles them well.
Advice to Management: Consider reviewing pay scales to be more competitive within the retail market. Also, creating clearer paths for career progression for retail associates would be beneficial.
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Pros: Working in the digital marketing team for Matalan in Liverpool was fantastic. The learning curve as a Social Media Content Apprentice was steep but manageable, and I genuinely felt supported by my colleagues. The compensation for an apprentice in the retail industry was actually pretty decent, and the staff discount on Matalan products was a real bonus, especially around sale seasons. It felt like they genuinely valued our contribution despite being an apprentice, and the benefits package,
Cons: While the overall experience was positive, the pay progression post-apprenticeship could be clearer, and the benefit structure for continuing employees needs more transparency. Sometimes, the approval process for social media content could be a bit slow, especially during peak campaign times, which occasionally made hitting deadlines tight. It's an area for improvement to help us move faster. It'd be great to see more formalized pathways for apprentices once their scheme concludes, ensuring a
Advice to Management: Keep investing in the apprenticeship programs like the Social Media Content Apprentice role; they bring fresh talent. Formalize career progression paths and post-apprenticeship opportunities for those who excel, perhaps with clearer salary bandings. Improving the content approval workflow could
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What's the team collaboration like at Matalan, especially for retail roles?
Working in retail at Matalan, I've found that teamwork is essential. We really rely on each other to keep the shop floor running smoothly and ensure customers in stores across the UK have a great experience.
How does Matalan demonstrate its commitment to family values in its retail roles, especially during busy periods?
In my experience as a retail associate at Matalan, they really do try to support work-life balance, understanding that many of us have family commitments, which is great for a large UK employer.
How long does Matalan usually take to respond to online job applications for retail roles?
I applied for a retail assistant position at Matalan in the UK a few weeks ago and heard back about an interview within about 10 working days. They seem to have a fairly standard application response time for their stores.
What's the interview process like for a retail assistant at Matalan?
My interview for a retail assistant role at Matalan involved a short chat about my experience and a practical task. They seemed keen to see how I'd interact with customers in a busy high street store environment.
What's the dress code like for a Retail Assistant at Matalan?
At Matalan, the dress code for roles like Retail Assistant is typically smart casual, focusing on everyday attire that is comfortable for a busy retail environment. You'll be on your feet a lot, so practical and presentable clothing is key.
What is accountability like for a Category Manager at Matalan, a large UK fashion retailer?
As a Category Manager at Matalan, you're expected to own your category's performance end-to-end, driving commercial success and collaborating across a large retail team. It's a role where your decisions directly impact sales and strategy.
How are cross-team relationships at Matalan, especially for retail roles?
I've found that collaboration between different departments, like merchandising and store operations in their large retail locations, is generally positive. We often work together to ensure smooth operations and meet sales targets.
As CEO at Matalan, what's the overall direction for the UK retail company and its impact on company culture?
Leading Matalan, a major UK fashion retailer, means driving a clear strategy focused on customer value and innovation, which positively shapes our inclusive and collaborative culture.
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