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Overall employee rating

3.6
Based on 24 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 2 reviews rated 4 out of 5 stars. 22 reviews rated 3 out of 5 stars. 4 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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4
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Detail Ratings
Work life balance
4.0
Career Growth
3.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
4.0
Company Culture
4.0
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Facilities Coordinator
3.6
25 September 2026

Steady Facilities Role with Occasional Communication Gaps

Worked as a facilities coordinator for Programmed in Perth for a few years. Overall, it's a stable company in the facilities management sector, offering decent job security. There's a good team atmosphere, and management is generally approachable, though communication can sometimes be a bit slow between departments. The work can be varied.


Pros

Programmed offers a stable work environment, which is great for job security in the facilities management industry. My colleagues were fantastic, creating a supportive team culture. I appreciated the consistent workload and the opportunity to be involved in diverse projects across different sites in Western Australia. The pay and benefits were competitive for the role.


Cons

While work-life balance was generally good, some projects could lead to longer hours unexpectedly. Internal communication between different branches or departments occasionally felt disjointed, leading to minor delays or confusion on tasks. More streamlined communication channels could really improve efficiency for field staff.


Advice to Management

Consider implementing more integrated communication platforms to ensure seamless information flow across all teams and locations. This would greatly benefit operational efficiency and employee experience.


Ratings by topic
4.0
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
4.0
Company Culture

Similar reviews
Operations Coordinator
3.4
26 September 2026
Decent role in facilities services, but management communication could be sharper.
Pros: The job security at Programmed is solid, which is a big plus, especially in the current economic climate. I appreciate the team camaraderie; my colleagues are generally helpful and friendly. There are opportunities to learn the ropes of facilities management and expand your skillset within the scope of your role. The work itself can be quite varied.
Cons: While work-life balance is generally respected, sometimes urgent operational issues can creep into personal time, though this is infrequent. Communication from upper management regarding strategic changes or new initiatives could be more consistent and clearer. It sometimes feels like information doesn't trickle down effectively, leading to minor confusion on the ground.
Advice to Management: Consider implementing more structured communication channels to ensure all teams are consistently informed about company updates and strategic directions. This will help align everyone and reduce day-to-day uncertainties.
Show more
Operations Coordinator
3.6
26 September 2026
Stable operations role with team camaraderie
Pros: The best part was definitely the team I worked with in Carlton. We had a really collaborative spirit and helped each other out, making the daily tasks more enjoyable. For a large services company, the job security felt pretty solid, and I appreciated the consistent work. The company provides essential services, which gives a sense of purpose.
Cons: While the team was great, communication from higher up could sometimes be a bit disjointed, leading to confusion on larger projects. Training for new systems or procedures wasn't always comprehensive, so a lot of learning was on the job, which can be challenging. The pay, while adequate, didn't offer much room for negotiation.
Advice to Management: Focus on streamlining communication channels between different departments and levels. More proactive training on new systems would benefit employees and improve efficiency.
Show more
Operations Coordinator
3.9
24 September 2026
Steady work in facility services, but processes need streamlining
Pros: Programmed offers solid job security, which is a big plus, especially in the current economic climate. My team was generally supportive, and I appreciated the consistent workload that comes with managing facilities and maintenance contracts across various sites in Perth. The company's widespread presence means diverse project opportunities.
Cons: There are times when internal communication can feel a bit slow, leading to minor delays or confusion on operational tasks. Streamlining some of the reporting procedures would definitely improve efficiency for field staff and coordinators alike. It's not a deal-breaker, but it's an area that could be enhanced.
Advice to Management: Consider investing in better integrated communication platforms for smoother inter-departmental updates and field team coordination. This could significantly boost operational efficiency and employee satisfaction.
Show more

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