Brands that partner with ThirdChannel see consistent execution across every retail location, store associates who genuinely know and sell their products, and displays that are properly set, maintained, and always on brand.
We are a fully managed retail field service. We scope, staff, train, deploy, and report on your brand's retail presence so you never have to. From rep recruitment and onboarding to visual merchandising, display compliance, associate training, field execution, competitive intelligence, and executive reporting, we own every layer of your retail operation across specialty, wholesale, and direct-owned retail.
We don't hand you software and wish you luck. We own the outcome, bringing together passionate brand experts, cutting-edge technology, and real-time intelligence to ensure your brand looks its best, sells confidently, and wins at retail.
Rating Reviews
Rating is calculated based on
42
reviews and is evolving.
Pros: The biggest pro is definitely the work flexibility. As a Brand Rep for ThirdChannel, I can pick up auditing, merchandising, and quality control assignments that fit my schedule, which is perfect for balancing other commitments. The online platform is pretty straightforward for picking up new retail services industry projects. The pay per visit is competitive, especially for the time commitment. It's great to contribute to real-time retail intelligence and see the impact of my work in stores
Cons: One area that could see improvement is the consistency of available projects for Brand Reps, which sometimes varies week to week, impacting overall earnings. Also, as a contractor in this gig economy model, the lack of traditional benefits like health insurance or paid time off is something to consider. Clearer communication on upcoming project pipelines would be helpful for better planning.
Advice to Management: Continue to focus on strengthening brand partnerships to ensure a more consistent flow of work for Brand Reps in the field marketing sector. Providing more transparent forecasts for project demand could help us better plan our schedules and earnings. It would also be great to explore loyalty
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Pros: I appreciate the autonomy and flexibility that comes with this role. Being out in the field, interacting with various retail environments, and using ThirdChannel's platform to provide insights is rewarding. The company provides good training on their SaaS solutions, and my colleagues are supportive. It's a great way to build experience in field sales and retail operations.
Cons: Sometimes the communication flow between different departments can be a bit slow, which can impact project timelines. While the core technology is strong, there are occasional technical glitches with the platform that require troubleshooting. The pay could also be more competitive, especially considering the travel involved.
Advice to Management: Continue investing in platform stability and streamline inter-departmental communication to improve efficiency. Exploring more competitive compensation packages would also be beneficial.
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Pros: The company culture at ThirdChannel is generally positive and collaborative. I've appreciated the autonomy and flexibility inherent in my role as a field specialist, which allows me to manage my own schedule effectively. The team environment is supportive, and there's a sense of shared purpose in gathering valuable retail insights.
Cons: While the team is great, communication can sometimes be inconsistent, especially across different departments or as initiatives change. Workload can also feel a bit unpredictable during peak seasons. Ensuring clear, consistent communication channels would improve overall efficiency and employee experience.
Advice to Management: Continue fostering the independent spirit of field roles while enhancing cross-departmental communication. More structured updates and clear project pipelines would be beneficial for managing workload expectations and improving overall team alignment and efficiency.
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What's it like working at ThirdChannel, a tech company in Denver, Colorado?
Working at ThirdChannel as a Sales Development Representative has been great; the company culture is collaborative and supportive, especially for early-career professionals in the SaaS industry.
Does ThirdChannel offer fully remote roles for their retail brand ambassadors?
Yes, as a remote-first company in the retail tech industry, ThirdChannel hires brand ambassadors for fully remote positions, allowing flexibility to work from home.
What is the accountability like for a Category Manager at ThirdChannel, a growing tech company?
As a Category Manager at ThirdChannel, I've found the accountability is high, especially in driving category performance and managing cross-functional projects within our tech startup environment.
What kind of safety equipment does ThirdChannel require for field representatives in retail environments?
As a Field Representative at ThirdChannel, you might be asked to wear a branded vest for visibility in stores, but specific safety equipment usually aligns with the retailer's policies you're visiting. We aim for safety and compliance within the dynamic retail industry across various company sizes.
What's the dress code like at ThirdChannel, especially for field roles?
For field roles at ThirdChannel, it's pretty business casual. I usually wear nice jeans or chinos with a polo or button-down, keeping it professional for retail interactions, which makes sense for a company focused on brand representation in the consumer goods industry.
Can I work remotely in a third-party retail support role at ThirdChannel?
Yes, ThirdChannel offers fully remote positions for their brand ambassador and field marketing roles, so you can work from home in many locations across the US.
Does ThirdChannel allow employees to express themselves through their work attire?
As a field marketing company, ThirdChannel often has employees interacting with retail partners, so while there isn't a strict uniform, business casual is generally expected, allowing for personal style within professional boundaries.
What's it like working at ThirdChannel, a tech company in Denver, for field marketing roles?
Working at ThirdChannel has been a great experience for me in my field marketing career. The company culture really supports growth, and being part of a growing tech company in Denver means lots of opportunities.
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