Certn isn’t a background check provider with a tech department, it’s a tech-first leader innovating every part of the background screening process. Certn is changing background screening globally by offering the easiest-to-use platform, checks in 200+ countries and territories, free 24/7 customer support, and fast and compliant results. Trusted by 10,000+ clients, Certn helps businesses manage risk, stay compliant, and hire faster—all while delivering candidate experiences that help them stand out.
Rating Reviews
Rating is calculated based on
3
reviews and is evolving.
Pros: The compensation and benefits package here is definitely a strong point for a Senior Revenue Operations Manager. It feels competitive for the Australian market, especially within the SaaS industry. The team is collaborative, and there's a good emphasis on learning and career growth, allowing me to expand my skill set in revenue operations within a fast-paced B2B software environment. Management generally encourages autonomy, and the work flexibility is a huge plus, which is common and
Cons: While overall positive, there are a couple of areas that could be tightened up. Sometimes the internal approval processes can feel a little cumbersome, which occasionally slows down projects. Also, during peak times like month or quarter-end, the workload can become quite intense, which isn't unusual for revenue operations but could benefit from better resource planning to ease the pressure. Job security, while not bad, has the inherent nature of a growing tech company, which can sometimes
Advice to Management: Continue to invest in streamlining internal tools and approval workflows to empower the RevOps team even more. Consider proactive resource planning for peak periods to ensure workloads remain manageable and sustainable for employees.
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Pros: The team atmosphere at Certn is really collaborative and supportive. I appreciate the autonomy I have in my role, and there are definitely opportunities to expand your responsibilities if you seek them out. The flexibility to work remotely has been fantastic for maintaining work-life balance, which is a big draw for candidates looking at SaaS companies in the tech sector.
Cons: While there's potential for growth, career paths can sometimes feel a bit undefined, especially as the company scales rapidly. Sometimes communication from leadership about strategic shifts could be clearer to ensure everyone is aligned. Benefits are decent, but could be more competitive compared to some larger established tech firms.
Advice to Management: Continue to foster open communication and provide clearer roadmaps for career progression to help retain talent as the company expands.
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Pros: I do like the overall mission in the background checks and HR tech space. There are some really smart people on the engineering teams. We often get solid support from direct managers. It's a remote-first setup which is great for work flexibility.
Cons: The biggest thing is top-down communication. Sometimes decisions for the entire company feel a bit sudden, especially when it impacts product roadmap or engineering priorities. There's a real lack of consistent vision from senior leadership across different departments, which can be tough for a growing tech startup. We could use more transparent strategy around pre-employment screening products.
Advice to Management: Try to create more alignment between senior leaders. Clearer communication on company strategy and product direction would really help everyone, especially the engineering teams, understand where we're headed.
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What's the interview process like at Certn for a customer success role?
My interview process at Certn for a customer success manager role involved a screening call, a technical interview focusing on my experience in the HR tech industry, and a final interview with the hiring manager. It was thorough but efficient.
What is Certn's policy on remote work for employees in the tech industry?
Certn offers a hybrid work model, allowing employees to work from home a few days a week. This approach balances flexibility with in-person collaboration, which is beneficial for our software development teams.
What is Certn's approach to remote work, and how does it impact team collaboration for roles like software engineers in Victoria, BC?
Certn offers a hybrid work model, allowing flexibility for many roles including software engineering positions based in Victoria, BC. While remote options are available, the company also encourages in-office collaboration to foster a strong team dynamic and maintain its close-knit working culture.
What is the overall working culture like at Certn for remote employees in the tech industry?
Certn fosters a collaborative and inclusive remote working culture, emphasizing communication and team connection through regular virtual meetups and digital tools. The company supports its tech talent with resources for professional development and encourages a healthy work-life balance.
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