As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.
We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming.
With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first.
Proudly Canadian since 1945.
Rating Reviews
Rating is calculated based on
69
reviews and is evolving.
Pros: I've really appreciated the supportive leadership here. Our local managers are approachable and genuinely care about our development, which is great for career growth in the financial services sector. The team environment is strong, and there's a real sense of camaraderie in our Yellowknife branch. We also get good training opportunities to stay updated in the insurance industry.
Cons: Sometimes, communication from head office regarding new initiatives or policy changes could be clearer or more timely for smaller branches like ours. While leadership is good, more defined local career progression paths would be beneficial. The workload can get pretty intense during peak periods, which impacts work-life balance a bit, but it's manageable.
Advice to Management: Continue fostering strong local leadership and open communication channels. Consider how head office policies and communications can be better adapted for regional offices like Yellowknife to ensure all team members feel fully informed. Exploring more structured local career advancement
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Pros: I've really valued the emphasis on work-life balance here at Co-operators in Qu
a
bec. The hybrid work model is fantastic, offering flexibility for my personal life. The team is collaborative, and management genuinely supports professional development within the insurance industry.
Cons: Sometimes the workload can get pretty intense during peak seasons, which impacts the flow a bit. Also, some internal approval processes for larger claims can feel a little slow, but it's manageable. Could improve communication on cross-departmental initiatives.
Advice to Management: Continue to foster the supportive culture and flexibility, especially for roles like Claims Adjuster. Streamlining some of the approval workflows could further enhance efficiency and employee satisfaction during busy periods. Transparent communication is always key.
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Pros: The best part about working at Co-operators is the job security and the overall positive company culture. It feels like a stable, reputable Canadian financial institution. The benefits are pretty comprehensive, and there are genuine opportunities for internal advancement if you show initiative. I also appreciate the hybrid work model which offers good flexibility for remote and in-office days.
Cons: My main critique would be around compensation; while the pay is adequate, it doesn't always feel competitive with other roles in the insurance sector, especially for more specialized positions. Sometimes, decision-making processes can feel a bit slow or bureaucratic, which can be frustrating when trying to move projects forward efficiently.
Advice to Management: Consider market adjustments for salaries to attract and retain top talent, and look for ways to streamline approval processes without compromising quality.
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What's the sick leave policy like at Co-operators?
As a large insurance provider, Co-operators offers pretty good sick leave benefits, covering short-term and long-term disability for its employees in Canada. I haven't had to use it much, but it's reassuring to know it's there.
Does Co-operators offer good wellness programs for its employees in the insurance industry?
Yes, Co-operators has a comprehensive wellness program that includes mental health support and fitness resources, which I found really beneficial as an employee in their Markham office.
What's the communication style like at Co-operators, especially for someone in a tech role in Guelph?
At Co-operators, communication is quite open and collaborative; I found my team in Guelph was always willing to share insights and feedback, fostering a supportive environment for tech roles. There's a good balance between directness and politeness, making it easy to get information and feel heard.
What kind of safety equipment do I need to wear as a claims adjuster for Co-operators in rural areas?
When I'm out assessing property damage for Co-operators, especially in rural settings, I always wear sturdy work boots and high-visibility clothing. It's important for my safety given the varied terrain and potential hazards on a job site.
Does Co-operators offer good parental leave for employees in the insurance industry?
Yes, Co-operators provides comprehensive parental leave benefits that supported me well during my time off after welcoming my child. It was great knowing my role was secure and the company supported families.
How is overtime pay handled for customer service roles at Co-operators?
In my experience as an insurance advisor at Co-operators, overtime pay for customer service roles is generally compensated at 1.5 times the regular hourly rate, which is standard for the financial services industry in Ontario.
What is the dress code like for customer-facing roles at Co-operators in Guelph?
For roles interacting with clients at Co-operators, business casual is generally the norm. I found it was comfortable yet professional for a financial services environment.
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