Looking for both impact and a fast-paced tech startup environment? We're hiring! https://jobs.ashbyhq.com/TaptapSend
Taptap Send serves immigrant communities by helping them with their most important financial needs: sending money to friends and family back home.
Our first product, the Taptap Send mobile app, is easy to use and allow immigrants to send money back home within minutes at great rates to Africa, Asia, and Latin America, with no fees for most of the countries.
Launched in 2019, Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital...) and is rapidly growing.
Rating Reviews
Rating is calculated based on
15
reviews and is evolving.
Pros: It's great to be part of a company with a clear, impactful mission in the global remittance space. The fintech industry here is exciting, and Taptap Send fosters a strong sense of purpose. I appreciate the flexibility of the hybrid work model in Dubai and the autonomy given to product teams to drive initiatives. The people are talented and dedicated, making for a good team dynamic.
Cons: While there's a lot of freedom, sometimes the processes feel a bit ad-hoc, especially as the company scales globally. Communication across different time zones can be challenging, leading to occasional delays in decision-making. More structured project management tools or protocols could help streamline certain workflows, particularly for cross-functional fintech projects.
Advice to Management: Consider standardizing some cross-functional processes to improve efficiency and reduce communication overhead as the company grows. More clear roadmapping visibility would also be beneficial.
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Pros: The flexible working policy is a huge plus, allowing for a good work-life balance. Management is generally supportive, and opportunities for learning are plentiful in this fast-paced fintech environment. It's rewarding to be part of a company making a tangible difference for its users.
Cons: At times, the rapid growth can lead to a bit of disorganization, and processes aren't always fully defined, which can be challenging. Some early-stage startup growing pains are evident, but it's manageable with clear communication.
Advice to Management: Continue to invest in clear communication and process definition as the company scales. This will help solidify the excellent work environment and support continued growth.
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Pros: The culture is collaborative, and you really feel like your contributions matter. Management is generally supportive, and there's a genuine effort to foster innovation in the payments industry. The remote work options are a huge plus for maintaining work-life balance, and learning opportunities are abundant in this growing company.
Cons: While leadership is generally good, communication can sometimes be a bit fragmented across different departments, leading to minor delays. The pace can be demanding, which is typical for a startup, but occasionally it feels like there's a bit too much on the plate. Streamlining some internal processes would be beneficial.
Advice to Management: Continue investing in clear communication channels and process optimization to support the rapid growth. Recognizing and celebrating team achievements more publicly would also boost morale.
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What's the career growth like for category managers at Taptap Send, a fast-growing fintech company?
I've seen opportunities to take on more responsibility and learn about performance marketing within the category management team here at Taptap Send. The scale of our operations in emerging markets really accelerates that learning curve.
How has Taptap Send's leadership adapted the company's strategy during its rapid growth in the fintech sector?
As CEO, I've seen Taptap Send successfully navigate significant organizational change by fostering agility and clear communication, crucial for our expansion in the competitive fintech industry.
How does Taptap Send foster a culture that lives its values, especially in a growing fintech startup?
At Taptap Send, I've seen a real commitment to our mission, with teams actively discussing how our work impacts remittances and financial inclusion for our users globally.
What's the CEO role like at Taptap Send, a fintech startup?
Leading Taptap Send as CEO, I focus on scaling our global remittance services, building a strong team for our ~100 employees, and driving innovation in the financial technology industry from our London base.
What's the dress code like for customer support roles at Taptap Send?
For customer support roles at Taptap Send, the dress code is casual. I usually wear jeans and a t-shirt, which is perfectly acceptable in the office environment for this fintech company.
What's it like working in category management at Taptap Send, especially with their focus on emerging markets?
In category management at Taptap Send, I find it rewarding to influence growth strategies for key markets, leveraging data to drive product decisions within the fintech industry.
What's it like working in category management at Taptap Send, a growing fintech company?
In category management at Taptap Send, I've found it's a dynamic role where you directly influence our product strategy. It's rewarding to see the impact of your work in the fast-paced fintech industry.
Does Taptap Send offer fully remote positions in the tech industry?
Yes, Taptap Send is a global fintech company that actively hires for remote tech roles, allowing you to work from anywhere. I found several software engineering openings listed on their careers page, which is great for finding work-from-home opportunities.
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