Total 11 Quality Assurance / Control job vacancies in D20 Bishan, Ang Mo Kio

2024-5-18 Edutrust Quality Analyst

Xi3 Consulting Pte Ltd is an Edutrust and Edutech company established since 2010. We coach and guide our clients to adopt best practices and innovation for continual improvement.

The roles would require the following knowledge and experience:

- Edutrust Guidance Doc 4.0

- Setting of Vision, Mission and Value

- Strategic Planning & setting of KPIs

- Internal Assessment & Review

- Performance & Management Review

- Benchmarking Planning & Implementation

- QA Planning & Training

- Policy & Operations Manual & Review

- Holistic Education & Development of Students

- Corporate Governance & Compliance

Minimum Qualifications

- Diploma or degree

- At least 3 to 5 years of Edutrust or related quality management experience Requirements

- Possess good interpersonal, communication and presentation skills

- Passion & IT-savvy for Education & Training

- Fast learner, independent and achievement-orientated

- Leadership & Skills in Project management & problem-solving

- Training & IT system experiences are added advantage

Job Description & Requirements

1. Support in inspection with CMM, i-Vision.

- FA Inspection

- First piece set up inspection

- Routine inspection (in-coming, in-process, out-going)

2. Fixture inspection (New fixture) to ensure acceptable usage.

- Inspection fixture

3. Support in CAPA/Root Cause Analysis for both internal and external quality issue.

- Data collection

- Data analysis

- Root Cause identification

- Solution establishment

4. Generate internal and supplier quality performance report.

- Monitoring of internal production quality issue

- Monitoring of sub-con/supplier quality issue

- Review, analyse and evaluate data on the above quality issue

5. Lead MRB review and disposition.

- Perform review on the rejection, evaluate and disposition of rework, scrap or UAI

6. Participate in supplier evaluation and qualification.

- General supplier management

- Supplier audit (new and existing supplier)

7. Support in audit (internal and supplier).

- Perform auditor role during internal audit

- Auditing of major supplier with high quality issue

8. Lead in internal calibration management.

- Keep track on the calibration due date and take initiative to recall for calibration

- Maintain internal IMTE to date

9. Support on Documentation Control.

- Inspection report

- Material Certificate

- Treatment COC

- Internal inspection record

- Perform GDP

10. Oversee quality activities and action plan.

- Arrangement of inspection priority

- Updating of inspection status

- Liaise with cross function on quality issue

- Problem solving through team work

11. Support QM to lead the Quality Department.

- Perform as a lead of Quality Department

- Take over the HOD role in the absent of QM

Further scope will be added as per necessary prior to changes of needs with reference of current capabilities, knowledge, skill and performance.

12. AS9100, ISO14001 capability.

- Understand all clauses of international standard.

- Execution of these international standard.

- Maintenance of organisation QMSJob Description & Requirements

Roles & Responsibilities

Job Descriptions:

· Respond to customer inquiries and resolve any issues or complaints in a professional and timely manner.

· Provide administrative support to the sales team, including managing sales-related documentation, preparing reports, and coordinating sales activities

· Preparation of sales quotation and follow up with customers on confirmed sales orders

· Assist with the preparation of sales training materials and presentations.

· Manage and updating database in system

· Ensure that sales orders are accurately processed and delivered to customers in a timely manner.

· Any other related administrative duties as assigned by superiors

Job Requirements:

· Candidate should possess 'N'/'O' level / Diploma / professional qualifications in any field.

· Strong problem-solving abilities

· Detail-oriented with high degree of accuracy

· Strong organization and time management skills

· Perform well and independently in a fast-paced environment

· Enthusiastic and friendly, with outstanding customer service skills

· MS Office skills (MS Word, Excel, PowerPoint, Outlook), IT savvy.

· 5 Days work week

Quality Controller (QC) contributes to the production operations by executing general manufacturing and packaging tasks to ensure that manufactured and quality checked products are packed and ready for delivery.

Job Description

• Ensure that the quality of all finished products are in alignment with the management’s / ISO standards as well as the QC checklist
• Maintain integrity, accuracy and completeness of QC data and records.
• Ensure the Operations Officer receives all void products in a timely manner.
• Ensure that workstations are neat, clean, tidy and in accordance to packing SOPs.
• Ensure that products are prepared, cut and packed in accordance to company’s specifications and quality.
• Ensure that all residues are thoroughly removed from the products without damaging its condition & quality.
• Ensure that quality and quantity of the products are met at all times

Requirements

• Minimally GCE 'N' Levels
• 2 years of relevant experience in the manufacturing sector
• Comfortable with performing repetitive tasks

Please share you CV at hr_admin@acpcomputer.edu.sg

Software Quality Engineer

We are seeking a Software Quality Engineer to be part of our central Quality Assurance team in the Group Planning & Operation, which is responsible to support the work of our colleagues at the various agencies thru establishing QA processes, best practices, implement tools and automated testing (API Testing )to ensure the consistent delivery of quality IT systems across agencies.

You will have opportunities to be part of the project teams in implementing these projects at GovTech agencies. Your deep domain expertise in QA and testing will be most valuable to the team in building a strong foundation of QA for the delivery of quality ICT systems for agencies.

What to expect:

• Responsible for defining QA and Testing process/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools and test automation strategy across agencies as well as curate relevant and suitable Testing Courses.
• Coach Govt IT Business Analysts and end users from the government agencies on QA and testing process/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies:
  • Champion and drive product quality and QE practices in an agile/waterfall project delivery
  • Collaborate with multiple internal and external stakeholders to ensure that the product is built right

How to succeed:

· Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.

· At least 5 years of experience in creating and implementing test strategy for systems in agile development environment.

· In-depth knowledge of a variety of test types, test levels, testing techniques and methodologies and test automation.

· A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.

· Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.

· Organised, methodical and meticulous in planning, management and execution.

· Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.

· Excellent writing skills, good verbal communications skills and good presentation skills.

· Strong foundation in test methodologies, good analytical skills, attention to details and problem solving.

Job Description & Requirements

• Possess at least NITEC or Diploma in Electronics Engineering or similar
• Minimum 2 years of quality and process management experience in production. Internal auditor experience will be beneficial.
• Good communication skills, bilingual in English and Mandarin to liase with staff and customers
• Positive working and learning attitude with great initiative and a good quality mindset
• Strong compliance to Quality standards and requirements
• Good interpersonal and problem-solving skills, pro-active, result-oriented, helpful
• Responsible, self-disciplined, fast learner and willing to teach, high flexibility and adaptability
• Willing to work overtime (even during weekend) when required
• Familiar with ISO9001 / ISO14001 / ISO13485 with past quality or process experience
• Able to multitask, work independently and as a team within tight deadlines and work schedule

Reporting directly to the Director, you shall be responsible to:

• Lead Quality team in company and implement effective policies to meet quality targets such as ensuring on-time delivery (OTD) is met for all projects with zero defects
• Documentation, preparation and execution of reports on quality processes and policies such as but not limited to: monthly OTD, Certificate of Conformity (COC), Checklist, QC report, Final Article Inspection (FA) report, Root Cause Analysis, Return Merchandise Authorization (RMA), SO report, etc.
• Liaise with customer on production needs
• Interpret technical drawings and translate into work instruction (WI) process for the production
• Strict enforcement of company quality processes
• Meet On-time-delivery (OTD)
• Internal Quality Reject / Return merchandise authorization (RMA)
• 8D report / 5 Ys / Corrective action(s)
• High yield, zero rejects
• Provide training and education to production on various Quality Processes
• Update timely on document changes and to be reflected to production, ensuring production knows its SOP, purpose, and practice it
• Plan, strategize and push-down improvement plans in processes, and monitor/ follow-through the effectiveness of new implementation
• Prepare necessary documents and execution for audits, both internal and external (i.e. on team, auditors, suppliers, internal audit etc.)
• Be on the ground to gain insight and understanding on production process in order to improve quality standards
• Conformity to industry standards (e.g. IPC Class 3)
• Debugging and testing of electronics circuit boards
• Ensure safety 5S and environmental policies are enforced
• Ensure equipment maintenance and timely calibration of critical equipment
• Maintain quality manual and records

Company Description

About Bosch Group

The Bosch Group is a leading global supplier of technology and services, employing roughly 400,500 associates worldwide and generating sales of 78 billion euros in 2017 (preliminary figures). Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technologies that is “Invented for life.”

About AquaEasy

AquaEasy (a Bosch company) is the Best AI platform for aquaculture. We welcome talents to join a cross functional high energy team, developing IoT solutions revolutionizing the industry. We want to make history with you, transforming aquaculture from art to science and to feed the world of tomorrow.

Job Description
The incumbent will be required to design, control, implement and optimize automation systems and solutions:

• Responsible to support Projects and Operations (90%).
• Participate in development, execution, and deployment of IoT automation Projects or Products.
• Evaluating products to collect data from sensors and integrate that data to the control system and/or platform.
• Perform test and evaluation activities on Process Control System independently or in conjunction with vendors.
• Participate or lead quality or safety investigations and implement any automation solutions resultant from these investigations.
• Provide training to end users on process control system.
• The role includes research and development (R&D) tasks.
• Support the R&D team in Singapore (10%).
• Improve, propose new and support existing and future hardware and automation solutions.

Qualifications

• Diploma/Degree in Electrical and Electronics Engineering or similar engineering field.
• Good working knowledge of electrical and electronics concepts and system set up.
• Working knowledge and experience with microcontrollers (e.g.: PLC, Relay, Edge computing, etc)
• Experience with communication protocols such as Modbus, CANBus, EtherNet/IP, or similar.
• Working knowledge of a variety of hardware sensors and micro-electronics hardware.
• Enjoy building new hardware automation and control systems from ground up.
• Strong verbal and written communication skills; able to engage with users in a professional manner and plainly present technical concepts.
• Hunger to learn new things and apply them.
• Ability to scale with new challenges outside of his/her area of work.
• High energy, pro-active, responsible, independent, self-motivated, and diligent.
• Caring for team and customers with excellent people skills.
  

· Review Test cases and test artefacts produced by team members

· Provides guidance and be hands-on to testing activities as well

· Update and produce Test Scenarios targeting all business requirements

· Produce detailed Test cases and Test Procedure

· Perform test activities such as test execution, capturing and analyzing test results, raising and tracking defects

· Update and Maintaining existing test artefacts.

· Prepare Test Data and update Test Case and Requirements Matrix.

· Document and produce daily activities report

· Coordinate and liaise with relevant parties for project related items

· Maintain relationship with project team as well as with clients

· Maintain appropriate security controls for documents

Summary

As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-five years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a flawless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life! The Learning and Quality team is looking for a driven individual who believes that the customer experience is at the heart of what we do and works tirelessly to help our teams achieve just that.

Key Qualifications

• Ability to work with and influence cross functional business partners to build and achieve strategic quality objectives and goals
• Solid understanding of quality principles and approaches including but not limited to customer journey mapping, process Improvement methodologies and data analysis
• Proven track record to analyze data, accurately determine root cause and implement actions that solve problems and improve performance
• Adapt to changing environments, technology and processes
• Drive for results with a high degree of determination
• At ease with relationship building and engaging a wide variety of internal and external senior level stakeholders
• Superb written and communication skills
• Strict adherence to company policy on confidential materials
• Experience in the management of outsourced suppliers and internal teams delivering customer-facing support
• Experience working as part of a virtual team that is geographically dispersed

Description

Regional Quality Manager (RQM) leads teams of Quality Program Managers (QPMs) who are responsible for supporting and guiding their respective sites and business partners to achieve business goals. RQM demonstrates a fundamental understanding of contact center operations, anticipate broader business needs, collaborate influentially with cross-functional teams, and develop strategic goals and tactical plans. RQM align resources to maintain a balance of customer, people, and business focus; have a passion to develop future leaders; and drive accountability to ensure success.

In this role, you will work with the business teams (in region and worldwide) as well as collaborate with the Retail Customer Care leadership. You will be leading a team to be responsible for helping identify business trends and insights, building Quality strategy to support business need and partnering with cross functional teams to improve customer experience.

A Regional Quality Manager will participate in business reviews, provide quality insights and are responsible for driving quality and performance improvements. You will need to be responsible in supporting and guiding QPMs to achieve business goals in customer experience and quality performance and includes building behavior based plans based on qualitative and quantitative insights. This work will be achieved through evacuating QPM engagement by attending site visits, applicable business meetings, and reviewing QPM communication outputs for our internal and external customers.

Additional Requirements

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Responsibilities:

• Lead the compliance and Investigation team and ensure compliance investigation process is appropriately conducted.
• Proactively assist the business with identifying appropriate remedial and preventative actions to prevent a re-occurrence and to understand trends and to analyse and report on such trends.
• Provide advice and support to internal parties including Senior Management and HODs of Corporate Office with related to litigation risk management, dispute resolution, settlement strategy, indemnities and other contract concerns as requested.
• Prepare reports of compliance findings, analytics and corrective actions for Senior Management.

Qualifications and Experience:

• Possess at least a Degree with minimum 10 Years of relevant working experience.
• Candidates with Accounting background will be preferred.

Job Description:

This is a leadership position, a key leader who will lead a team of Customer Service Agents in delivering responsive services to our customers.

You will report to Head Operations Control Centre and be responsible to the ops matters within your watch. Ample opportunities for career growth and training will be provided. It is 12 hours rotating shift team-based setup with adequate rest.

You will be working in a family-oriented environment with good company benefits.

Job Responsibilities

• Oversee the development and management of the Operations Control Centre.
• Involve in resource planning and staff management to ensure resources are properly allocated.
• Handle escalation matters including staff grievances.
• Manage and ensure KPIs are met so as to align with the company’s goal and objective.
• Hiring, training, coaching and leading Executives and Operations Control Agents as they provide support for customers.
• Liaise with the authorities and other key organizations on Taxi / Bus Operations and emergency incidents.
• Proactively identify opportunities and process improvements
• Perform other duties such as preparation and submission of operation reports, incident reporting etc.
• Responsible for Operation matters including the relevant KPIs within the watch.

Job Requirements

• Proficient in MS Office e.g., Excel, Word, PowerPoint, Power BI
• Project Management skills
• Report writing skills.
• Ability to diagnose and resolve basic technical issues.
• Strong leadership and interpersonal skills
• Intensive customer service skills
• Conflict resolution
• Good command of English (written and spoken)
• Open to work 12 hours shift with rotating Day and Night patterns including weekends and public holiday.
• Experience in managing overseas operations locally.
• Candidate with taxi and bus operations domain knowledge is an added advantage.