Total 92 Director/C-Level job vacancies in Remote - Vermont

Director of Fundraising

Are you ready to lead a dynamic team dedicated to making a real difference in the lives of vulnerable children and families?

We are looking for a Director of Fundraising to spearhead bold strategies to secure £5m in voluntary income annually by 2030.

Position: Director of Fundraising

Location: Homebased

Salary: Circa 70k - 73k per annum

Hours: Full-time, 37 hours per week

Contract: Permanent

Closing Date: 17th November 2024

Stage 1 interview date: 6the December 2024

You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.

The Role

You will lead the development of innovative partnerships, broaden reach, and ensure that the charity continues to deliver essential services to those who rely on them. In this role, you will inspire a passionate team, engage donors and trusts, and collaborate with local authorities and churches to drive meaningful change. Your efforts will directly impact the future of the children and families the team serve.

About You

As the Director of Fundraising, you will have the rare opportunity to redefine the fundraising strategy and leave a lasting legacy on the charity's mission to support vulnerable children and families. You are a visionary leader with a passion for transformative impact, you bring proven success in building high-value donor relationships and integrating digital fundraising strategies.

Your bold ideas and strategic insight will expand reach, inspire lasting partnerships, and ensure vital services thrive. At this pivotal moment, your dynamic leadership and ability to drive meaningful change will fuel sustainable growth and transform the future of fundraising at the organisation.

We are looking for a leader who can inspire and engage, both within the Christian community and beyond, bringing people together in support of our life-changing services. This is a role where your faith and professional expertise will intersect to create lasting impact, and we encourage those with a commitment to our mission, values, and ethos to apply.

General Occupational Requirement

As a charity with a Christian foundation, the organisation is committed to ensuring that the leadership upholds and champions a Christian ethos in all aspects of its work. For this reason, there is a General Occupational Requirement that the Director of Fundraising be a practicing Christian who actively embodies the values, as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. While this requirement is essential to maintaining the integrity of our mission, we welcome candidates from diverse backgrounds who share a deep alignment with the vision of supporting vulnerable children and families.

Opportunity to connect with the CEO

As part of the commitment to transparency and engagement, candidates who apply for the Director of Fundraising position, will be invited to schedule a 10-minute introductory conversation with the CEO as part of the application process. This is a unique opportunity to gain valuable insights into the organisational vision, culture and the strategic role of fundraising.

About the Organisation

An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.

Benefits include:

- Continuous professional development

- Regular support through supervision, appraisal & well-being initiatives

- In house learning platform

- Generous pension scheme

- Employee Assistance Programme

The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.

We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.

Other roles you may have experience with could include Fundraising, Director of Fundraising, Fundraising Director, Head of Fundraising, Fundraising Manager, Fundraising Lead, Senior Fundraising, Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Employer is seeking a suitable applicant for a full time permanent position as Chief Cook
As the Chief Cook you will:
• Effectively manage the kitchen and provision of food to the dining hall and oversee the preparation of rosters, menus and food orders.
• Oversee the establishment and maintenance of hygienic operations within the kitchen and supervise food preparation and cooking practices.
The Chief Cook reports to the Head of Campus (or delegate) for the operations of the kitchen and dining hall. The Chief Cook has a number of staff and students working in the kitchen
Your role
As the Chief Cook you will have responsibility for the following:
• Manage and assist kitchen staff to learn appropriate cooking and food preparation techniques.
• Manage kitchen and dining services and provide feedback regularly to the head of campus (or delegate) regarding the quality of service and provisions.
• Ensure kitchen equipment, utensils and the handling of food and preparation of meals is performed in a hygienic and safe manner.
• Monitor the use of kitchen appliances and equipment and advise when items need replacing, repairing or removing.
• Oversee the serving of meals, washing up and disposal of scraps.
• Oversee the cleaning and maintenance of food preparation surfaces, cold room shelving and internal shelving in refrigeration and freezer units.
• Demonstrate safe and effective use of kitchen appliances to kitchen staff and students and provide training in their use.
• Ensure food storage is appropriate, hygienic and in accordance with the standards outlined by health controlling authorities within relevant legislation and regulations.
• Train staff in the operations and procedures of the kitchen and dining hall.
• Assist the head of campus in the selection of new staff.
A mandatory requirement of this role is:
• Trade qualifications in Cookery – Minimum – Cert IV in Commercial Cookery.

Position: Director Status:  Permanent Full Time Salary range: $109, (inclusive of all allowances/loadings), plus super Qualifications: Diploma in early childhood/ACECQA approved equivalent or above Centre name: One Tree Woothoo-woothoong thoon Ninggoowoong Dawang Childrens Service Location: Kununurra, Western Australia    Kununurra is a beautiful remote town located in the East Kimberley. In Kununurra, we run a lovely small service with a child-centered approach. If youre looking for new experiences, then youll love working at this service.
One Tree reaches across Australia, with childrens services in regional & remote towns and centres. We span the country because we want all children, no matter where they live, to have access to the same education, care, and start in life.
The right people on the right bus benefits

Above award salary $2 extra per hour
4 weeks annual leave plus 2 weeks off over the festive season
Relocation allowance

... Click here to view more detail / apply for Director

Shape the Future of a Resource-Rich Region
Drive Long-Term Financial and Economic Sustainability
Make a Lasting Impact on Community Trust and Engagement

Ashburton Shire Council is seeking an exceptional Chief Executive Officer to lead one of Western Australia?s most unique and resource-rich regions. With vast natural assets and a rapidly growing community, Ashburton Shire offers an extraordinary opportunity for a visionary leader to shape the future and drive sustainable growth.
As the CEO, you will be responsible for providing strategic leadership across all aspects of the Shire?s operations, from managing key infrastructure projects such as the expansion of the Onslow Airport and the development of our eco-park, to building and maintaining strong partnerships with resource companies, government agencies and the community. You will lead a committed team of professionals, foster a positive workplace culture and ensure that Ashburton Shire continues to thrive long-term through ... Click here to view more detail / apply for Chief Executive Officer

Your Career

The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders.

The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. 

We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies.  

The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients.

Your Role

• You are an Industry-recognized inspiring leader with media and public speaking experience, deeply embedded in information security community

• Oversee the delivery of our proactive and reactive consulting services, ensuring their consistency, quality and highest level of customer service

• Provide hands-on, expert-level cybersecurity assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors.

• Work with the BDM and CSM to perform pipeline generation activities

• Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel

• Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 practice

• Drive innovation in Unit 42’s offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products

• Manage the productivity of a team through attainment of utilisation targets.

• Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals.

• Recruit and onboard world class talent to support our growth goals

• Support the professional growth and development of our consultants through training and technical enablement

• Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence

• Identify and execute strategies for service development, enablement, and product adoption

• Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs

• Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure

Shape the Future of a Resource-Rich Region
Drive Long-Term Financial and Economic Sustainability
Make a Lasting Impact on Community Trust and Engagement

Ashburton Shire Council is seeking an exceptional Chief Executive Officer to lead one of Western Australia?s most unique and resource-rich regions. With vast natural assets and a rapidly growing community, Ashburton Shire offers an extraordinary opportunity for a visionary leader to shape the future and drive sustainable growth.
As the CEO, you will be responsible for providing strategic leadership across all aspects of the Shire?s operations, from managing key infrastructure projects such as the expansion of the Onslow Airport and the development of our eco-park, to building and maintaining strong partnerships with resource companies, government agencies and the community. You will lead a committed team of professionals, foster a positive workplace culture and ensure that Ashburton Shire continues to thrive long-term through ... Click here to view more detail / apply for Chief Executive Officer

REQUIREMENTS:

• 14+ years of overall experience with at least 5 years of project management experience.
• Strong understanding of technology and the ability to deep dive into a technology problem
• The ability to multitask and manage multiple projects or accounts simultaneously in a globally distributed delivery setup.
• Strong understanding of agile metrics and processes
• BE / BTECH / ME / MTECH / MCA / MBA – Preferably from a top university.
• Experience in managing complex and highly technical development projects.
• Experience with technical leadership and end to end development
• Strong background in project management, consulting and cross-group collaboration skills.
• Ability to think innovatively; adapt and drive new best practices.
• Balanced approach that aligns business goals with customer and people satisfaction
• Ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication
• Fluent verbal and written language skills

RESPONSIBILITIES: 

• Ensuring short term and long-term success of the account
• Overseeing the delivery of large, complex programs within the organization
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings
• Defining the project scope, and planning through delivery of assigned product and related product releases
• Ensuring all projects in the account meet defined guidelines of governance, standards and best practices
• Suggesting and owning delivery methodology, resourcing requirements, governance mechanism and proposed solution in accordance to the high-level requirements
• Conceptualizing and executing workshops internally and with customers on technology and business topics to identify new solution areas and use cases
• Effectively managing program(s) through development of robust schedules, change control, and risk mitigation
• Owning the health of the account on all key metrics (risk, scope, schedule, quality, resources, finance, and customer satisfaction)
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance

 

REQUIREMENTS:

• Proven experience as an Enterprise Architect or similar role, with a strong background in the gaming industry, particularly with slot-based systems.
• Deep understanding of enterprise architecture frameworks and methodologies.
• General experience in the gaming industry, with a focus on slot-based systems and their unique requirements.
• Experience in developing and implementing best practices, standards, and methodologies.
• Excellent communication and collaboration skills, with the ability to work effectively with diverse teams and stakeholders.
• Relevant certifications such as TOGAF, Certified Gaming Professional (CGP), or similar are a plus.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive continuous improvement.
• Vast experience in owning delivery of complex technology solutions for global clients
• Ability to multitask and own multiple technology tracks simultaneously in a globally distributed delivery setup
• Experience in creating cutting edge technology solution by collaborating with other world class technologists
• Balanced approach that aligns technology-based solutions with customer needs
• Visible thought leadership through technology blogs, whitepapers, presentations etc. 
• Fluent verbal and written language skills and ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication

RESPONSIBILITIES:

• Owning the technology health of the project / account on all key metrics
• Ensuring projects / accounts meet technical standards of governance, technology standards and best practices
• Owning the long term as well as the short-term technology strategy of your project / account
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings 
• Conceptualizing and owning the technical architecture and design of the projects you are influencing
• Harnessing your consulting skills in a culture that promotes opportunities to provide thought leadership and breakthrough solutions for our clients.
• Running workshops internally and with customers on technology and business topics to create new solution areas and use cases
• Communicating and driving adoption of organizational technology initiatives in your account
• Mentoring and managing team members, by giving constant on-the-job feedback, and by providing guidance
• If you are aligned with a Center of Excellence (CoE) or practice –
• Defining the vision for the practice/CoE, creating plan/budget for the practice
• Interacting with multiple projects/accounts to create innovative use cases, assessing RoI, creating rapid prototypes and interfacing with client stakeholders to implement solutions

Job Advert

Knightsbridge Business Sales are one of the UK's leading Business Sales specialists and advisors to individuals, directors and
companies who are looking to either sell or acquire a business. Our company specialises in the sale of businesses of all kinds.
Operating nationally from their Head Office in Bolton, we have developed a reputation for being proactive, innovative and forward
thinking, providing an all-encompassing service to both buyers and sellers.



Our ongoing success is powered by our exceptional team, and due to our continued growth, we are seeking an experienced Business
Development Manager / Senior Sales Consultant to join our dynamic team as one of our Regional Commercial Directors.



The Role



This role plays a pivotal part in our company’s success and involves conducting pre-arranged and qualified meetings with potential
clients to discuss exit planning and a potential sale of their company. You will conduct an in-depth fact-find in the relation to
the business operation, review business accounts and present a tailored sale strategy to propose our services. We will expect you
to establish strong client relationships and secure instructions to manage the sale process. The role encompasses a mix of remote
video presentations and in-person meetings with potential clients.



Key Responsibilities



* Visit/pitch businesses and company owners who are considering their sale/exit strategy.
* Evaluate the value and attributes of the business and discuss client objectives in relation to the exit.
* Present the features and advantages of Knightsbridge’s extensive services and secure formal instructions from the client.
* Ensure an impeccable client experience with empathy and diligence, whilst always ensuring confidentiality.



What we’re looking for



* Currently working in or have significant experience within the M&A field, ideally in a client-facing, direct sales role.
Alternatively, if you are currently working in a different sector maybe estate agency – we will definitely consider strong
applicants.
* The ability to build strong relationships with clients.
* Strong communication skills, with the ability to adapt and communicate effectively at all levels.
* A strong closer with a proven track record of exceeding targets
* Proficient literacy/numerical skills
* A compelling presentational style. Experience in remote meeting presentations would be a strong advantage.
* A self-motivated, dynamic individual with passion, energy and commitment
* A Persistent “can do, will do” attitude to thrive in our fast-paced role



Package



* Competitive basic salary circa £30k - £45k, negotiable based on experience
* OTE of £120k+
* Company car or car allowance.
* Mobile phone.
* Laptop / PC.
* Standard expenses package.
* Industry-specific training provided.
* Head office support with follow up, appointment qualification and diary management.
* Significant opportunities for career progression within a rapidly growing business.

The Opportunity:

We, at Flywire, are seeking an experienced Director, Global People Partner  to support our next chapter of growth! This role will be both strategic and hands-on, improving organizational effectiveness and design, leading change management, providing leadership coaching, and driving excellence throughout our organization. Specifically, you will partner with our Product, Global Payments  and Education Business business teams and leaders and Flymates throughout the planning and execution of FlyMate (employee) programs, tying them back to business strategy and planning. You will also be a key member of the Global People Partner leadership which entails the development of key people processes and programs in collaboration with the People Team, which includes employee relations, internal communications, culture, organizational change, operations, and compensation. A successful candidate will connect with FlyMates at all levels, possess excellent communication skills, a strong business acumen, and be excited to collaborate with FlyMates across the World!

• Function as a business partner with leadership teams to develop and execute critical business and organizational strategies.
• Build relationships with business leaders to offer thought leadership on organizational and people-related strategy and execution
• Provide strategic partnership and mentorship to employees and people managers at all levels to positively impact the development, motivation, and retention of talent.
• Ensure policies, practices, and programs are administered in an equitable and consistent manner across geographies
• Development and delivery of an effective communication strategy to improve the intent and execution of business results
• Lead the development and execution of talent management processes such as quarterly and annual performance and talent reviews, succession planning, and engagement exercises in partnership with business leadership and the broader People team.
• Review and analyze business metrics including data on retention and FlyMate experience in order to recommend systemic improvements
• Provide compensation support including salary planning, approval of salary actions, promotions, and job re-leveling
• Work with business groups to assess, create, and implement, innovative solutions for a variety of employee engagement initiatives within the client group.
• Establishes, builds and maintains positive relationships with key People Team partners to ensure elements of HR are successfully coordinated to meet business needs; includes relationship management, leadership, HR roles & responsibilities, and service delivery commitments

Your new company
Hays have been exclusively retained by an extremely well-funded biotech driving breakthrough innovations in the space of gene therapy.They have developed an innovative new technology that allows them to deliver gene therapies in a novel way to patients with rare diseases and are currently going into their initial clinical trial to validate its use. Alongside this they have multiple other programmes approaching the clinic and several more in development, giving them a very strong pipeline.The company prides itself on innovation and collaborative work and has a very experienced senior leadership & technical team coupled with a C-suite with a truly impressive track record.
They are looking to add a Director / Senior Director of Process and Compliance to help them move the company's Clinical Technologies forward and are offering an excellent package plus significant remote working flexibility and the chance to make a real impact.


Your new role
This is a permanent position, working closely with the CEO, VP Biometrics and other senior stakeholders to ensure clinical (and potentially other, earlier discovery) technologies remain compliant with regulatory requirements as well as driving innovation within this space, eg through the adoption of new processes/technologies/software, etc.The company is ideally looking for candidates to spend some time in office, but the exact amount is open for discussion dependent on candidate location and other factors.
Major responsibilities will include a mix of (but aren't limited to):

• Establish the implementation roadmap for all clinical technologies that enable clinical trial management and data collection mechanisms
• Develop, manage and implement processes for clinical technology adoption and management, eg software solutions
• Drive new technology solutions for site visits, clinical monitoring, risk management and provide clinical operations colleagues with innovative ways to make a broader impact on the lives of the patients in our studies
• Oversee / manage projects to integrate and implement new technologies within clinical data capture or similar
• Manage the creation of new - and optimisation of existing - quality management processes
• Liaise with colleagues, eg within IT, Clinical Operations, Biometrics, QA & Regulatory Affairs, to ensure clinical trial activities are properly integrated / aligned to protocols
• Manage, implement, and develop solutions in site start-up, study recruitment/conduct, and data capture processes across multiple clinical technology programmes
• Act as a technical expert and leader within the business
• Drive best practice within the business

What you'll need to succeed
As well as strong communication skills for dealing with collaborators, stakeholders and vendors/CROs, you should have:

• A BSc (or equivalent experience) in a discipline such as computer science, biometrics, statistics, IT, or a life sciences discipline such as chemistry, biochemistry or biology
• Experience of the clinical drug development environment including experience in clinical software development and application deployment is essential, whether from a QA/CSV standpoint, or the data management/clinical operations side
• Deep expertise of regulatory requirements and industry standards relevant to clinical research, ensuring compliance throughout all stages of clinical trials
• Proven ability to design and/or develop technology solutions deployed in clinical trials - such as CTMS or other relevant technologies

Familiarity with navigating the clinical trial lifecycle and adhering to 21-CFR Part 11 regulations and validation processes

• Well-versed in the utilisation of common tools and technologies within clinical trials, including TMF, CTMS, DCT, and eSource, EDC, etc
• The ability to manage multiple concurrent projects and effectively prioritise between competing requirements

Experience of rare disease / small cohort trials would be an advantage, but is not necessary for this role.


What you'll get in return
You'll get the chance to make a significant impact on the company's clinical development and R&D/discovery projects, taking on project leadership for a number of different aspects, driving the adoption of new protocols and processes to make their operations as innovative and effective as possible whilst maintaining compliance with regulatory standards.The company are very flexible on salary bands and package depending on the skills of the person coming in and you will be a key member of a highly experienced team, with direct access to the C-suite leadership.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me on 0203 465 0057.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career, especially as there are a number of other bioinformatics, data science and statistics positions available.

Keywords: clinical, data, management, manager, quality, systems, process, compliance, controls, tools, CSV, validation, regulatory, compliance, computer, systems, SDTM, ADAM, CDISC, SAS, Snowflake, QA, audit, 21-CFR Part 11, Director, VP, drug, development, R&D, discovery, IT, pharmaceutical, biotech, operations

At Nagarro, we love breaking new ground and doing unprecedented stuff – we are not bound by hierarchy, we love people who are skilled, responsible, and entrepreneurial. We have deep respect for self-starters who can use their experience to provide strategic value adds to the organization. So, if you are a distinguished IT professional with extensive experience and in-depth knowledge, we’d like to catch up for a discussion and figure out how we can make this work. Excited? So are we, let’s connect!

Chief Executive Officer - Barkly Regional Council (BRC) - Tennant Creek ANSON Management Consulting Job description PAY AND BENEFITS The total remuneration package is circa $310,000 per annum and includes a range of attractive professional and personal benefits including: Base salary $233,700 SGC 1% 6 weeks’ Annual Leave & 17.5% Leave Loading Fully maintained Council vehicle for full private and Council use Mobile phone & laptop Provision of suitable accommodation (Council or private) valued at $17,160 Provision of basic garden maintenance Payment of costs associated with connection, supply and reasonable usage of electricity and water. Return travel to city/town of permanent residency, annually to the value of $2000 $10,000 pa professional development allowance Relocation Expenses This is a four (4) year fixed term, full-time position ABOUT THE ROLE In this role, you will establish and lead a purposeful and passionate organisation and create a working environment that you can be proud of. The CEO will…

Click here to view more detail / apply for Chief Executive Officer

The Director of Compliance will be responsible for oversight of all quality assurance operations related to the ORR Call Center and execution of project deliverables. The position will act as a member of the leadership team to recommend technological solutions to building awareness, knowledge, and skill; project manage training and reporting deliverables, and will report to the Project Director for the Call Center. 

Key Responsibilities:  

• Oversee and manage the following: 
• Design and operate quality control measures for call center and program oversight.  
• Ensure accuracy and timeliness in execution of all training, QA, and reporting project deliverables.  
• Provide direct oversight of all work streams related to training, QA, and reporting project deliverables. 
• Work closely with the call center staff, ORR (client) and client’s stakeholders in the execution of deliverables and services.  
• Ensure timely and accurate communication with client to ensure transparency and communication of medium and long-term project activities, outstanding issues, and risk mitigation. 
• Enforce uniform development and quality standards and ensure accuracy of project deliverables. 
• Develop monthly reports using available data 
• Directly supervise all subject matter experts in the development of training, FRA/SWB Supervisor and the QA Manager 
• Analyze data collection instruments, tools, and systems to ensure effectiveness and determine when necessary to update or expand systems to provide robust data to the client.  
• Work with clients and SMEs to perform needs assessments to identify critical knowledge, skills, and behaviors; produce gap analyses; and recommend appropriate learning strategies for call center employees 
• Assure all annual and monthly reports are of high quality and delivered according to contract deliverable schedule 

Basic Qualifications:  

• Masters in social services: a Bachelor’s in the same field can be substituted for the MS/MA if accompanied by a minimum of 8 years of training development work in the field of refugee resettlement 
• 3-5 years managing projects or equivalent of project management such as managing multiple aspects of deliverables, deadlines, and partner relationships  
• Minimum of 5 years experience in determining quality of services 
• Minimum of 5 years experience working with a federal client relationship  
• Active Tier 2 security clearance per contract requirements

Preferred Skills/Experience:  

• Experience conducting detailed training and/or job/task analyses  
• Experience developing both soft-skills and technical training  
• Experience with Office of Refugee Resettlement 
• Experience in a Quality Assurance or Continuous Quality Assurance position 
• Experience interacting with and advising clients  

  

Professional Skills:  

• Strong project management skills 
• Strong oral and written communication skills  
• Strong analytical, problem-solving, and decision making capabilities  
• Strong attention to detail  
• Ability to multi-task in a fast-paced environment  
• Ability to work well both individually and in a team environment  
• Ability to prioritize multiple tasks while demonstrating the initiative to complete projects with minimum supervision  
• Ability to work with all levels of internal staff, as well as outside clients and vendors  
• Ability to be flexible to handle multiple priorities and to work limited overtime as necessary  
• Ability to travel up to 25%  
• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint  

  

ICF offers an excellent benefits package, an award-winning talent development program, and fosters a highly skilled, energized and empowered workforce. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$92,986.00 - $158,076.00

Nationwide Remote Office (US99)

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

Our search for better is changing the lives of our customers. It’s changing the careers of our people too –creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring as a Senior Director, Quality (Complaint Handling and Post Market Surveillance), and you won’t either.

 

This is a key role within the Global Quality function, driving a high-performance culture and setting the standard for Quality Excellence. We are seeking a transformative thinker and diligent executor to help improve the operational execution of Complaints & Post Market Surveillance.

The Senior Director, Quality (Complaint Handling/PMS) will be accountable for the global complaint handling and post market surveillance process for the entire business, inclusive of all business units.  You will partner with the business for timely execution of complaint investigations to enable robust feedback from our customers.  You will develop and lead a team that reviews, processes and analyzes complaints data into practical business terms to ensure proper prioritization of initiatives to improve the customer experience and deliver on our forever caring promise.  This strategic partner will collaborate with the commercial organization to ensure all channels for reporting complaints are efficient and integrated, providing them with real-time complaints progress & feedback. 

Your Accountabilities and Responsibilities:

• Define global strategy for complaint handling and post market surveillance across Convatec. 
• Turn complex complaints data/information into practical analytics to facilitate business decisions. 
• Lead, mentor, coach, and develop complaint handling and post market surveillance teams.
• Partner with business unit (BU) leaders with an emphasis in manufacturing site collaboration in BU specific complaint analysis, ensuring the right focus/actions are placed in the main areas of opportunity/concern.
• Establish clear roles & responsibilities when liaising with legal, medical, quality, regulatory, operations, engineering, and other functions in the complaint handling and post market surveillance processes.
• Own  dashboard of performance related to complaint handling and post market surveillance activities.
• Develop strategy that drives improvements in the customer experience and facilitates how customer complaints are collected throughout the world.
• Harmonize & connects global processes for efficiency.
• Define strategy with commercial on how we gather & analyze feedback from social platforms and other media streams.
• Acts as the main point of contact for complaint handling - including complaint processing, investigation, and timely closure.
• Integrate data analytics into established power BI dashboards to enable one source of truth.
• Partner with R&D (Technology & Innovation) to ensure design related complaints have a clear funnel for investigations. 
• Integrate technology into repetitive tasks, to optimize speed of processing and focus on clarity of analytics for signals & corresponding actions.
• Drive continuous improvement in corresponding processes & tools.
• Identify, hire, train, develop and maintain qualified Quality personnel to support the Quality plans, objectives and goals.

 

The Ideal Candidate should bring the following qualities to the role:

• Minimum of B.S., or equivalent, in a scientific/technical discipline is required.  Advanced degree (M.S., M.B.A, Ph.D. or equivalent) preferred.
• Experience working in an international environment in a global position is required.
• Certifications in Quality Management Systems preferred.
• (5-7) years in the medical device and/or pharmaceutical industry.
• Five to seven (5-7) years’ experience in a leadership role.
• Practical experience and global mastery in global quality standards and regulations governing medical products.
• Outstanding communication skills (both written and spoken), to all layers of the organization, including executive level.
• Emotional Intelligence/cultural awareness (interacting globally).
• Ability to think in a clear, decisive manner, remaining calm under stressful and challenging conditions.
• Ability to efficiently work through quality, organization and business issues with a focus on solutions and proactive contingency planning in support of the customer and business objectives.
• Ability to apply budgetary analysis principles and effective allocation of internal/external resources.
• Strong understanding of risk management principles and ability to apply these principles in day-to-day quality management activities, compliance issues, and business challenges.
• Commercially astute and customer focused.

Working Conditions:

• Fulltime position

Travel:

• Role is remote-based with preference to location in the United Kingdom
• Travel is expected to be approximately 25% with projected international travel

Language Skills Required:

• Speaking: English
• Writing/Reading:  English

Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen too.  It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.

This is stepping up to a challenge.

This is work that’ll move you.

#ForeverCaring #ForeverConvatec #WeAreConvatec

#LI-DB1

#LI-REMOTE

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!